Overview
Member Services Representative Jobs in West Palm Beach, Florida, USA at NEBA Inc.
Join to apply for the Member Services Representative role at National Employee Benefits Administrators, Inc.
Job Description
National Employee Benefits Administrators, Inc. (NEBA) is a full service, licensed Third Party Administrator providing benefit administration services to health, retirement and other benefit plans.
We are looking for a highly motivated individual with Customer Service experience for a busy medical claims and enrollment department in our West Palm Beach location.
The ideal candidate will be creative, observant and very attentive to detail. Excellent communication, computer and problem solving skills, and a willingness to dig in and work alongside the other members of the department are critical.
The office processes a variety of claims, including medical, dental, life, short term disability and vision claims as well as processing enrollments. The Customer Service Representatives handle a high volume of phone calls for inquiries such as enrollment eligibility and benefits, claim status and coverage questions.
We are looking for someone who is organized, diligent, responsive, takes initiative, works well independently, maintains a positive attitude and strives to maintain the company’s culture.
Physical Requirements:
Ability to sit for extended periods and to move intermittently throughout the workday.
Strong sensory skills, such as good eyesight, good hearing, and dexterity.
Good speaking and listening skills.
Ability to perform focused work with close attention to detail.
Ability to operate office equipment, including computers, copiers, fax machines, and phones.
Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
Ability to lift up to 15 pounds.
Location:
This is a full-time position based in office. The typical work schedule is Monday through Friday 7:30am- 4:30 pm est.
Awesome leadership team, great benefits, strong appreciation of work/life balance.
Company Description:
NEBA is a Third Party Administrator that supports the hardworking members of the Taft-Hartley community that are the backbone of our country. We perform administrative services to members regarding their health and retirement plans and encourage candidates to review our website for an overview of what we do.
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries:
Consumer Services
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Title: Member Services Representative
Company: NEBA Inc.
Location: West Palm Beach, Florida, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator), Customer Service/HelpDesk (Office Administrator/ Coordinator, Customer Service Rep)
