Overview
Mobile career coach Jobs in Peoria, AZ at Goodwill of Central and Northern Arizona
6750 W Peoria Ave, Suite 124 Peoria Arizona, 85345,
Position Description:
Supports Mission Services training initiatives by being an effective facilitator and community liaison, identifying appropriate job seekers to provide intensive services, and conducting training to meet program standards. Assists job seekers with the development of career plans and course selection. While working from a Goodwill of Central and Northern Arizona (GCNA) or Goodwill Industries of Monocacy Valley (GIMV) location in Arizona and Maryland, serves internal and external customers both face-to-face and remotely via telephone, chat feature, email, and other electronic forms of communication.
Essential Duties and Responsibilities:
1. Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality, seamless customer service.
2. Works with leadership to ensure grant and Mission Services budgets are met and maintained.
3. Acts as a liaison between internal clients and community agencies.
4. Identifies and assesses prospective job seekers in local communities to promote training programs and other Mission Services initiatives.
5. Works with Community Awareness Partner and leader to identify appropriate community partners to increase pipeline for job seekers for training and Mission Services programs.
6. Serves as a GCNA ambassador to the community.
7. Provides guidance and virtual career navigation for MyCareerAdvisor.com.
8. Works with a minimum of 40 case files at any given time, keeping accurate written records and files that are necessary to meet program requirements.
9. Develops and implements individual career success plans in partnership with job seekers.
10. Coaches and assists job seekers in training opportunities within GCNA training resources.
11. In collaboration with training, prepares training materials and resources to participants of training programs.
12. Facilitates and conducts classroom and virtual training to program participants.
13. Supports contact center with all job functions related to the business.
14. Assists in Career Centers other than designated office locations, as needed.
15. Models Goodwill Core Values – Trust, Collaboration, Engagement, Ownership, and Innovation.
16. Performs other related duties, as assigned.
Minimum Qualifications (Education, Experience, Skills):
Some College preferred, or equivalent work experience
2-3 years of related experience preferred
Demonstrates professionalism, business acumen and a drive to follow through and execute business needs
Ability to produce documents written with clearly organized thoughts using proper sentence construction, punctuation, and grammar
Ability to speak and read English proficiently, Bilingual a plus
Proficient in MS Office Suite and Google Drive
Ability to pass a background check and drug screen, where applicable for position
You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following:
5 Medical Plans
Employer Funded Health Reimbursement Account (HRA)
3 Dental Plans
Vision Plan
401K (Immediate participation upon hire)
Employer Paid Life Insurance
Employee Assistance Program (EAP)
Paid Time Off; Sick and Vacation
Paid Holidays
These are just a few highlights of our key benefit offerings!
Become a valuable part of our team and work for a company …
Title: Mobile career coach
Company: Goodwill of Central and Northern Arizona
Location: Peoria, AZ
Category:
