Overview
MOTOR VEHICLE REPRESENTATIVE Jobs in Los Angeles County, CA at Department of Motor Vehicles
Full Job Description
Our requirements for applying for this position have changed. Please read this entire job posting!
This position is located at the El Segundo DMV Driver Safety Office (DSO).
The El Segundo Driver Safety Office, in the Legal Affairs Division (LAD), Driver Safety Branch, is seeking a motivated Motor Vehicle Representative (MVR) with experience in customer service and excellent technical, interpersonal, and verbal/written communication skills.
The incumbent responds to requests for information and solves problems posed by the public, law enforcement and other governmental agencies by phone, correspondence, and in-person; interprets, applies and explains the provisions of the Vehicle Code, administrative regulations, policies, procedures, and other applicable laws to the public, law enforcement, and others; schedules hearings and interviews as requested by drivers or their representatives; schedules reexaminations as requested by Driver Safety Officers or other professional staff; and assists with correspondence, reports, and filing.
Desirable Qualifications: excellent interpersonal, customer service, and technical technical skills; verbal/written communication skills; ability to follow instructions; flexibility in work assignments; initiative to complete work independently or as part of a team; and knowledge of Microsoft Office applications.
All eligible applicants are encouraged to apply. A training and development assignment may be considered. SROA/Surplus candidates are encouraged to apply.
The position(s) being advertised may be subject to allocation approval by the Human Resources Branch. Fingerprint/Criminal Record Clearance is required before hire. The Salary Range shown is the minimum and maximum for a full-time appointment. Salaries are non-negotiable and are subject to the California Department of Human Resources salary rules. Salaries for part-time and/or intermittent appointments may vary. Moving and relocation expenses will not be reimbursed for this position.
To be considered for this job vacancy, all applicants must complete the MVR Questionnaire included in this Job Posting;mustindicate their basis of eligibility (list, transfer, reinstate, demote or SROA/Surplus), the Job Control/Code (JC) number and the position number(s) in the “EXAMINATION(S) OR JOB TITLE(S) FOR WHICH YOU ARE APPLYING” box of the Examination/Employment Application (STD. 678); andmustcomplete and submit all items listed under “Required Application Documents” below by the Final Filing Date.
Employment history information must be submitted on the STD. 678; attaching a resume shall not be sufficient for the purposes of providing employment history. Failure to indicate required information on the STD. 678 or submit all items by the Final Filing Datewillresult in elimination from the hiring process.
You will find additional information about the job in theDuty Statement.
Working Conditions
Part-time telework may be available. Telework requires California residency.
Application Instructions
Please submit onlyoneapplication. We encourage you to apply through your CalCareer account at www.CalCareers.ca.gov. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing. An application package may be submitted through an alternative method listed in th…
Title: MOTOR VEHICLE REPRESENTATIVE
Company: Department of Motor Vehicles
Location: Los Angeles County, CA
Category:
