Overview
NV – Customer Service & Admin Assistant – SUNBUGGY Jobs in Las Vegas, NV at SunBuggy
Title: NV – Customer Service & Admin Assistant – SUNBUGGY
Company: SunBuggy
Location: Las Vegas, NV
CSR (Customer Service Representative)Reports ToThe CSR will report to Office Manager.
Job OverviewCSR provides customer service to our guests over the phone, online, and in person by responding to inquiries, booking reservations, providing phone support for rental guests, and facilitating check in procedures. Maintain a knowledge of the different tours and rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Light clerical duties such as filing, copying, scanning. Participates in maintaining a clean and neat appearance of lobby and office areas.
Responsibilities And Duties
Answer customer inquiries via phone, internet, and in person, book reservations and process payment
Assist guests with check in process, ensuring rental contracts get completed properly, facilitate video orientations at lobby
Participate in various in office administrative side projects, hr, payroll, marketing, media production, safety meetings, and training.
Participate in keeping guest and office areas clean.
May occasionally participate in off site meetings or sales calls when out of office
May function as dispatch, or as Office Manager as needed
Q
ualifications
The qualifications that are necessary for someone to fill this position.
Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
High School Diploma and basic math competency to handle monetary transactions
Basic Proficiency at using a computer for email, browsing, and data entry
Ability to Communicate clearly over the phone, online, and in person
Maintain a neat appearance, wear company provided uniform shirt
Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
Ability to lift and carry up to 25 pounds
Ability to work independently, organize and prioritize work, respond to varied and changing work demands and make decisions as required.
MUST HAVE A VALID NV DRIVERS LICENSE
Hourly Base Pay + Spiffs + Bonuses, full-time reps average $16 -$20 per hour
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