Overview
Office Admin / Customer Service Representative (CSR) Jobs in Saint Augustine, FL at NorthPort Heating and Air Conditioning
Job Description: Admin Assistant
All Is Well Holistic Spa – Katy, TX
Position Overview:
All Is Well Holistic Spa is seeking an Admin Assistant who is highly detail-oriented, tech-savvy, and possesses a calm and focused personality with fresh energy. The ideal candidate will support the day-to-day operations of the spa, ensuring efficiency, accuracy, and adherence to our high professional standards.
Key Responsibilities:
Administrative Support:
Filing and organizing paperwork and purchase receipts
Scanning or PDF printing receipts to file folders and entering them into
Auditing client intake forms for accuracy and completeness
Documenting and securely maintaining all employee and contractor records, ensuring proper entry into and payroll portals
Staff Training and Support:
Assisting in training new Spa team members and onboarding new hires
Helping with training, creating, and improving checklists and SOPs
Assisting with SOP training, checklist management, and auditing
Client and Membership Management:
Managing member EFTs and handling cancellations and freeze requests
Responding to credit card payment disputes in a professional and timely manner
Spa Operations:
Performing or supervising spa opening and closing tasks to ensure a welcoming and secure environment
Assisting with inventory checks, audits, and orders, and entering inventory into Meevo POS
Payroll and Financial Oversight:
Processing payroll accurately and on time
Ensuring proper documentation and safekeeping of all financial and operational records
Other Duties:
Providing additional administrative support as needed to maintain smooth operations
Qualifications and Skills:
Highly detail-oriented and organized
, Meevo, Slack, Project management software such as trello or click up and other relevant software
MS Office, Adobe Acrobat, Canva Graphic Design, Loom.com. Google Suite. ChatGPT
Tech-savvy with the ability to adapt to new tools and technologies
Strong communication and interpersonal skills
Ability to work calmly and effectively under pressure
Self-motivated, with fresh energy and a proactive approach to problem-solving
Compensation: $18 to $25/hour depending on experience and performance
Training time Pay: $15 to $18/hour depends on your experience and past performance proven records.
Work Environment and Benefits:
This position offers a supportive and collaborative environment in a holistic spa setting. Both full-time and part-time opportunities are available, with flexible scheduling options to accommodate the right candidate’s availability.
How to Apply:
If you are passionate about organization, teamwork, and contributing to the success of a thriving spa, we’d love to hear from you! Please submit your resume and a brief cover letter detailing your experience and why you’d be a great fit for this role.
Job Types: Full-time, Part-time, Temp-to-hire
Pay: $18.00 – $20.00 per hour
Expected hours: 20 – 45 per week
Benefits:
Employee discount
Schedule:
4 hour shift
8 hour shift
Day shift
Evening shift
Monday to Friday
Morning shift
No weekends
Rotating weekends
Weekends as needed
Education:
Associate (Required)
Experience:
Administrative experience: 2 years (Required)
QuickBooks: 2 years (Required)
Human resources: 2 years (Required)
Recruiting: 2 years (Required)
Time management: 2 years (Required)
Executive administrative support: 2 years (Required)
Office management: 3 years (Required)
Phone etiquette: 3 years (Required)
Microsoft Office: 3 years (Required)
Google Suite: 3 years (Required)
Work Location: In person
Title: Office Admin / Customer Service Representative (CSR)
Company: NorthPort Heating and Air Conditioning
Location: Saint Augustine, FL