Overview
Office admin specialist – lead processor Jobs in Saint Paul – Minnesota – USA at State of Minnesota
Job Details
Working Title:
Lead Enrollment Processor
Job Class:
Office and Administrative Specialist, Senior
Agency:
Metro State University
Who May Apply
:
Open to all qualified job seekers
Date Posted
: 03/14/2024
Closing Date
: 03/20/2024
Hiring Agency/Seniority Unit
: MN St Colleges & Universities / Metro State University-AFSCME
Division/Unit
:
Admissions
Appointment Type
:
Unlimited, Full-time
Work Shift/Work Hours
: 8:00am – 4:30pm
Days of Work
:
Monday – Friday
Travel Required
:
No
Salary Range:$20.96 – $28.37 / hourly; $43,764 – $59,236 / annually
Classified Status
:
Classified
Bargaining Unit/Union
: 206 – Clerical/AFSCME
Work Area
:
Founder’s Hall
Location
:
St. Paul campus
FLSA Status
:
Nonexempt
Telework Eligible
:
No
Designated in Connect 700 Program for Applicants with Disabilities:
Yes
Make a difference in the lives of Minnesotans.
The work you’ll do is more than just a job. Join the talented, engaged andinclusiveworkforce dedicated to creating a better Minnesota.
Job Summary
Metro State University, Minnesota’s public, urban university, and four-time recipient of the Insight IntoDiversityHigherEducationExcellence inDiversity(HEED) Award is seeking to hire a Lead Enrollment Processor.This is a full-time position within Admissions.
Job Responsibilities:
This position providesproject coordinationand enrollment support to the dual admission/enrollment and partnership programs for the admissions office. The position is responsible for working on high level projects including, but not limited to, deliveringcommunicationplans to partner personnel, processing applications, and providing lead work direction to support staff and student workers. The Lead Enrollment Processor will be expected to develop, monitor, train and implement procedures and guidelines for thepurposeofoptimizationto increase departmental efficiencies.
Principle responsibilities include:
Coordinate and monitor the dual admission/enrollment, 2+2 completion and partner programs for undergraduate admissions to ensure accurate enrollment is reported.
Lead, supervise, and direct the student worker operations teams within Admissions Office, including hiring, training, and disciplinary action.
Provide continuity for admission staff and student workers to stay current with all admissions program decisions and practices for department effectiveness while also ensuring accurate data entry.
Perform technical assistance to students and interpret ambiguous procedures/rules regarding the application process to ensure excellent customer service.
Qualifications
Minimum Qualifications
The following qualifications are required of all applicants seeking consideration for this position. Only applicants whose application materials clearly demonstrate fulfillment of each of these minimum qualifications will be considered for the position:
Skill in database management sufficient to enter and retrieve information into a database and produce ad-hoc queries and reports for management’s use.
Knowledge of communications sufficient to establish and maintain excellent working relationships with a variety of customers, provide excellent customer service, and communicate effectively and comfortably with university and collegeleadership.
Skill in customer service sufficient to respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes.
Skill …
Title: Office admin specialist – lead processor
Company: State of Minnesota
Location: Saint Paul – Minnesota – USA
Category: Administrative/Clerical
