Overview
Office Administrative Assistant Jobs in New Braunfels, TX at The Mund Group, LTD.
Duties for this role include but are not limited to order processing, account management, and maintain style information (drops, extensions, cancellations, etc.). This position is the main point of contact between designers and sales team.
Duties:
Support the Sales Team by consistently and effectively communicate order changes/updates to in a timely manner
Analyzes customer concerns based on Company best practices and established procedures
Respond to internal and external inquiries in a professional, consistent manner
Manager the lifecycle of orders in Showroom Exchange; problem solving and troubleshooting when possible. Track the flow of product against order/ship dates; communicating any delays with relevant parties
Complete regular audits of order processing to ensure accuracy
Cooperate with all established and new corporate policies and procedures; participate in new hire and ongoing trainings
Experience:
– Previous experience in a customer service role is preferred but not required
– Excellent verbal and written communication skills
– Strong problem-solving abilities
– Ability to multitask and prioritize tasks effectively
– Proficient in using computer systems and software applications
– Ability to work well in a team environment
If you are a motivated individual with a passion for providing exceptional customer service, we would love to hear from you.
Job Type: Full-time
Pay: $17.00 – $20.00 per hour
Benefits:
Paid time off
Schedule:
8 hour shift
Monday to Friday
Experience:
high volume email processing: 1 year (Preferred)
data entry: 1 year (Preferred)
Ability to Commute:
Los Angeles, CA 90021 (Preferred)
Work Location: In person
Title: Office Administrative Assistant
Company: The Mund Group, LTD.
Location: New Braunfels, TX
