Overview
Office Administrative Assistant Jobs in Middletown, CT at Advanced Behavioral Health (ABH®)
Office Admin / Service Coordinator
Are you highly organized, detail-oriented, and passionate about delivering exceptional customer service?
Do you thrive in a fast-paced environment and enjoy coordinating operations to ensure seamless service delivery? Would you like to be part of a team that values integrity, reliability, and a commitment to excellence?
If you answered YES to the above, read on!
About Us
RedHammer Roof Group is a trusted leader in residential and commercial roofing across Kansas and Missouri. We pride ourselves on providing durable roofing solutions and outstanding customer experiences. With a culture that emphasizes teamwork, respect, and continuous improvement, we aim to exceed expectations on every project.
What We Are Looking For:
We are seeking an Admin / Coordinator to join our team. This role is critical in ensuring the smooth scheduling, execution, and documentation of our roofing services. The ideal candidate is customer-focused, solutions-oriented, and excels at managing multiple priorities.
Responsibilities:
Schedule and dispatch service appointments efficiently, considering client needs, technician availability, and geographic logistics.
Ensure service teams are adequately prepared with the necessary tools, materials, and instructions for each job.
Serve as the main point of contact for customers, providing updates, addressing inquiries, and resolving issues promptly.
– Proactively manage scheduling conflicts and maintain high levels of customer satisfaction – Maintain accurate records of all service requests, appointments, and completed tasks. – Ensure timely submission and organization of all required documentation.
– Act as a liaison between clients, technicians, and internal teams to ensure seamless service delivery. – Provide regular updates to all stakeholders regarding service status and timelines. – Monitor service standards and compliance with company policies to ensure top-quality service. – Collect customer feedback and provide reports to management on service performance and areas for improvement.
Assist with accounts receivable, accounts payable, employee onboarding, and communication with bookkeepers.
Qualifications:
Minimum of 2 years in a service coordination or customer service role (experience in the roofing or construction industry is a plus).
Exceptional organizational and time management skills.
Strong verbal and written communication abilities.
– Proficiency in service management software, scheduling tools, and Microsoft Office Suite. – Ability to quickly assess problems and implement effective solutions. – Detail-oriented with a focus on accuracy in documentation and scheduling.
Compensation :
– $20.00 – $25.00 based on experience
Opportunities for professional growth and advancement.
A supportive and collaborative team culture.
Title: Office Administrative Assistant
Company: Advanced Behavioral Health (ABH®)
Location: Middletown, CT
