Overview

Office Administrator Jobs in Phoenix, AZ at Nuvia Dental Implant Centers

Full Job Description

Nuvia Dental Implant Center, a growing dental implant center, is looking for an outgoingOffice Administrator/Care Coordinatorto join our team in our beautifulPhoenix, AZlocation. We provide implants and full mouth restorations to our patients, literally changing their lives. An exceptional patient experience for every patient is our top priority.

At Nuvia, our Care Coordinators are reliable, problem solvers with excellent communication skills. They have the ability to leave a lasting impression with our patients and help them to feel at ease.

Hours are full time, Monday-Friday 40hrs a week.
Competitive pay DOE with ample room to grow!

Nuvia is a great place to work! We pride ourselves in the satisfaction of our teams and believe if they are well taken care of, in turn, they will take great care of our patients. Our benefits package includes the following:

Medical, Dental, Vision, Life, Long/Short Term Disability Insurances

Paid Training

Paid Time Off

Paid Holidays

Paid Parental/Bereavement Leave

401k match

Employee Assistance

Job Responsibilities:

Cultivating the patient experience

Appt flow management

Account management and billing

Collecting and processing payments

General administration for the center

Job Requirements:

Collaborate and contribute to the team

Connect with each patient, show compassion and understanding

Positively represent Nuvia, live the core values

Background in Medical/Dental is helpful but we will train the right candidate

Be proactive and provide solutions for patients

Quickly pick up on new tasks, ask questions when needed

High level of maturity and emotional IQ

This is what a day in the life of a Care Coordinator at Nuvia looks like:

Opening Center, setting patients and teams up for a successful day

Communicate effectively with patients and manage expectations

Be OBSESSED with our patients and their stories

Remind patients of appointments and follow up when needed

Schedule appointments and walk patients through next steps

Answer phone calls, open mail, organize the office

The biggest challenge of this position is juggling multiple patients and projects at once. The ability to keep calm and stay organized is crucial for this position.

This is a support position, success in this position would be defined by a great experience for every patient. Each member of the team should feel supported by the Care Coordinator and you know you are winning when the administrative functions of the Center run like a well oiled machine.

Our team members are as diverse as the patients we serve, building special connections with them throughout their journey with us is one of the many benefits of this position. Imagine being part of a team that gets to give patients their confidence back through a brand new smile, we get to do it every day! We are eager to invent, find new solutions to problems and develop new processes. At Nuvia, we have a culture of excellence while still collaborating well as a team. We are obsessed with our patients, love what we do and feel honored to be able to provide such an incredible service.

If you feel like you would be a good fit with our culture and like the idea of changing people’s lives, apply today! We look forward to meeting you.

Title: Office Administrator

Company: Nuvia Dental Implant Centers

Location: Phoenix, AZ

Category:

 

Upload your CV/resume or any other relevant file. Max. file size: 800 MB.