Overview
Office Administrator Jobs in Hickory, NC at Hickory Mechanical Inc.
Position Summary
The Supervisor Administrative Airports provides administrative support and guidance to the leadership team and crewmembers and ensures JetBlue policies and procedures adhere to administrative and accounting guidelines.
Essential Responsibilities
Oversee the scheduling team, including call outs, Paid Time Off (PTO), Roster Apps updates, vacation, holiday and shift bids
Establish and maintain departmental records including crewmember files, weekly attendance statistics and payroll administration for the department
Support development of crewmember guidelines and processes
Focus on teambuilding and communication between your department and all other departments
Help coordinate and monitor administrative support to ensure training and operational schedules are documented accurately
Communicate with the leadership team in order to provide optimal administrative support and crewmember satisfaction
Prepare reports for the leadership team on any payroll, hours worked, paid time off, overtime, attendance and work performance anomalies
Serve as point of contact for coordinating schedules, meetings and conferences, and arranging travel as required
Assist with crewmember relocations and assignments related to promotions or changes in station requirements
Administer progressive guidance to crewmembers as needed
Oversee Leave of Absence and FMLA, working closely with the People and Benefits Team
Is accountable to senior management for ensuring the safety and security of ground handling operations
Ensure that policies and procedures are conducted in accordance with applicable federal regulations and standards
Take a significant role in the development of crewmembers to support engagement, growth, and goal achievement by establishing clear performance expectations and accountability for crewmembers
Other duties as assigned
Minimum Experience and Qualifications
High School Diploma or General Education Development (GED) Diploma
Three (3) years of related experience
One (1) year of supervisory experience and/or leadership experience
Attention to detail and accuracy
Able to work variable hours, flexible shifts, including holidays and weekends
Able to effectively manage sensitive and confidential information in a professional manner
Detail oriented with the ability to multi-task and prioritize projects
Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
Depending on location, may need to acquire and maintain a United States Customs Clearance
Available for overnight travel (10%)
Must pass a ten (10) year background check and pre-employment drug test
Must be legally eligible to work in the country in which the position is located
Authorization to work in the US is required. This position is not eligible for visa sponsorship
For internal candidates, good standing in attendance, performance and safety
Preferred Experience and Qualifications
Proficient in Microsoft Office suite and SharePoint services
Ability to work under pressure in a team environment
Highly organized and focused
Excellent verbal and written communication skills as well as strong analytical abilities
Ability to apply critical thinking to the decision-making process
Able to work independently and in a team environment
Remain composed in a demanding, fast-paced work environment and take control in unexpected situations
Crewmember Expectations:
Regular attendance and punctuality
Potential need to work flexible hours and be available to respond on short notice
Able to maintain a professional appearance
When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards
Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilities
The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.
Equipment:
Computer and other office equipment
Work Environment:
Traditional office environment
Physical Effort:
Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)
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Title: Office Administrator
Company: Hickory Mechanical Inc.
Location: Hickory, NC
