Overview
Office Administrator Jobs in Norwich, England, United Kingdom at 7days Labs
Title: Office Administrator
Company: 7days Labs
Location: Norwich, England, United Kingdom
About The Company
Founded in February 2021, UKCC has seen exceptional growth since it’s initial inception, but more poignantly in the past 18 months. We are now one of the UK’s leading raffle sites, with an ever growing customer base supported by a social following which has recently broken the 100k barrier on Facebook alone.
We have now given over £15,000,000 in prizes, to over 200,000 winners – and this is growing rapidly!
At UKCC, we have a fantastic culture and working environment. Hard work is rewarded, and our employees are essential to our achievements. We have a wonderful core of employees who want to develop themselves, and we share that ambition with them.
Whilst we started, and have grown the business based on raffling Carp Fishing prizes, the business has progressed at such a rate recently, and we now offer a wide range of prizes from Cash, Televisions, iPhones, Playstations, Jewellery, Fashion, as well as raffling multiple vehicles every week – including makes such as Land Rover, Audi, BMW, and Lamborghini!
URL; https://ukcc.co.uk
About The Role
You will be responsible for providing a range of administrative support for our online raffles.
Key Responsibilities
Scheduling Competitions on the website – This includes inputting the correct data in the relevant fields, as well as uploading the correct photos.
Social Media – Regular posting daily of products that are live, as well as replying to comments/messages and creating engaging content.
Customer Service – Answering incoming points of contact from our customers in a professional and timely manner, via email, socials and text/telephone.
Providing information and support to customers about products, website navigation, raffle logistics etc
Working and liasing with other departments to ensure smooth processes are maintained
Working with the Senior Office Administrator to improve working and process efficiency
The Ideal Candidate
You will be focussed and driven to exceed in your role. A keen eye for detail is essential to success. You will be an outgoing individual who wants to work hard, and excel in a fast paced environment. The ability to adapt and overcome will be an advantageous attitude.
Strong computer skills, with the ability to learn new software / systems quickly
Understanding of how Social Media Platforms work such as Facebook & Instagram
Fluent English Speaker with great communication skills via email and over the phone
Able to work independently and as part of team
Highly dependable
Great organisational skills with the ability to manage multiple tasks at the same time
Exceptional attention to detail
Able to meet deadlines and targets
Basic proficiency in Microsoft Excel
Experience, or a willingness to be on camera will be a big advantage
Smartly presented at all times. Uniform will be provided.
Salary
Very competitive basic salary dependent on experience. Opportunity to earn more with added responsibilities.
Benefits
Generous holiday allowance
Company pension scheme
Monthly drinks/food allowance
Competitive salary
Opportunities to develop role
Fun office environment
