Overview
Office Administrator Jobs in Charlotte, North Carolina, USA at Homewatch CareGivers of Mooresville
Benefits:
Competitive salary
Dental insurance
Opportunity for advancement
Profit sharing
Training & development
Vision insurance
Wellness resources
Role:
The Office Administrator (OA) position is responsible for overseeing the day to day operations of the office, developing and maintaining the schedules of company employees, scheduling caregiver shifts, and directing client contact regarding schedules and changes of those schedules. The OA will develop knowledge of individual employee’s availability and skill level in order to match them appropriately with clients. Other duties include using administrative skills, handling phone inquiries, and responding to questions from current and potential clients.
Scope Of Position:
Reports to the Owner / Administrator.
Knowledge, Skills, and Abilities Required
The appointed Office Administrator must meet the following qualifications:
Excellent interpersonal and communication skills – oral, conversational, telephone and written
Demonstrate professionalism and responsiveness with prospective clients and others who may communicate with the agency
Able to use and learn scheduling software
Thorough knowledge of the caregiver’s responsibilities
Thorough knowledge of licensing standards for home and community support services, and other appropriate codes and regulations as required
Able to read and understand large numbers of caregiver reports
Able to read and understand personal care plans for each of their clients and assure their appropriate discharge
Able to organize large amounts of information and take appropriate action
Able to assess caregivers’ skills, personalities, and interests sufficiently to provide input on appropriate client/caregiver matches
Able to provide knowledgable input on policy decisions
Able to communicate effectively with caregivers, as well as the Owner / Administrator, Director of Nursing, Director of Client/Caregiver Services, and other management and company personnel as appropriate
Software experience with word, excel and other applications
Must pass all background screening requirements with satisfactory results
Major Responsibilities
The Office Administrator manages client and caregiver items as they relate to matching and scheduling and is responsible for:
Answering office phone
Handle and coordinate client questions appropriately.
Matching client schedules with compatible caregiver
Assuring that the schedule is current and up to date at any given time
Office and clerical activities.
Input and documentation of information into computer system
Support and participate in the hiring process of new employees
Support and assist other office staff as needed
On call responsibilities and duties.
Any other duty requested to maintain the operations of the business including caregiving duties
Physical
Qualifications:
Able to work an average of 40 hours per week
Able to bend, climb, stoop, and stand an average of 5 hours per day.
Able to lift 20-30 pounds.
Able to use tools necessary for job.
Able to communicate effectively.
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Homewatch Caregivers Corporate.
#J-18808-Ljbffr
Title: Office Administrator
Company: Homewatch CareGivers of Mooresville
Location: Charlotte, North Carolina, USA
Category: Administrative/Clerical (Healthcare Administration, Office Administrator/ Coordinator)
