Overview

Office Administrator Jobs in Modderfontein, Gauteng, South Africa at ASSA ABLOY Group

Title: Office Administrator

Company: ASSA ABLOY Group

Location: Modderfontein, Gauteng, South Africa

Purpose of the Role:

Purpose of this role is to support the service towards customers, the sales representatives and managers of ASSA ABLOY. To also apply correct procedures to the role of order capturing, to the point of order release to the courier company. To offer the upmost professionalism in all aspects of this role.

Responsibilities / Accountatbilities:

ORDER PROCESSING

Load orders – creating sales orders

Issue pick slips and order instruction to production & stores

Invoicing out completed orders

Shipping out completed orders

Creating credit notes

SGS inspection on required orders

STOCK

Ordering stock for new orders

Capturing / creating purchase orders to suppliers

Shipping and deliveries of stock – liaise with DHL and other freight companies

SUPPORT STORES & PRODUCTION

Liaising with stores and production on daily orders/arriving stock

Planning on work around big orders or project orders

Weekly counts on stock levels

Updating/creating new stock item numbers /bin numbers (*ME stock items contact SAP product manger)

ADMIN

Assisting sales team with sales quotations

Assisting sales team with freight costs

Assisting with vendor/customer onboarding

Assisting customer with inquiries & queries

Software-capturing factory invoices on teams sheet

Capturing SO on Nav once sales team issues PO,

Updating invoiced software

Sending out monthly statements to customers

Following up on overdues with customers then sales team

Sending out reminder statements/invoices

Order book -updated monthly then weekly with new orders that come in,

Removing sales orders that have been invoiced

Handling RMAs – recieving, accessing and replacing rejected goods.

REPORTING

Sales report

Customer item sales

Finished goods report

Professional Qualifications / Experience

Tertiary qualification

Matric

Must be computer literate

Customer service skills

Experience

At least two years related experience

Internal sales background is an added advantage.

Key Competencies / Personal Attributes

Planning and organization skills

Self-starter and self-motivated

Good interpersonal skills

Strong computer skills in general

Excellent communication skills

Ability to work under pressure

Quality conscious in training and development

Able to use initiative in problem solving

Ability to work as part of a team

Good telephone manners

Strong writing skills and written proficiency in the English language

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 61,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.

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