Overview
Office Administrator Jobs in Laughton, England, United Kingdom at Terry Parris Associates Ltd
Title: Office Administrator
Company: Terry Parris Associates Ltd
Location: Laughton, England, United Kingdom
Job Title:Office AdministratorLocation:LewesEmployment Type: PermanentMain Purpose of JoDue to significant growth in our clients business they are searching for an additional team member for our finance and office administration team. Reporting directly to the Assistant Finance Manager, the Administrative Assistant will support the wider team in the day-to-day running of the sales administration function and the general office.
RelationshipsReports to: Assistant Finance Manager
Responsible for: No direct reports
Interacts with: Field Sales and Service Teams, Head of Sales, Production and Stores departments, Business Support Manager
Role And ResponsibilitiesThe Office Administrator will cover all sales, order and general office administration functions including
Order ProcessingData input and processing to sales order database (SAP)
Produce order acknowledgements and send to customer (SAP)
Assist in the completion of shipping related documentation including Letter of Credit, export licence applications, EUR1 etc.
Liaise with all other departments – manufacturing, purchasing, shipping, accounts, etc
Customer Support
Provide support to sales specialists as and when required
Handle routine enquiries from customers relating to sales and service.
Deal with UK and International Distributors by telephone and e-mail
Maintain Distributor, OEM and Customer contact details on SAP
Involvement with all relevant marketing and promotional activities
Provide necessary liaison with customers and service personnel as required
Keep accurate records and updating database (SAP including CRM)
Office Administration
Answer the telephone, screening and directing calls and answering intercom
Order office fruit and business lunches
Coordination of meetings
Book training and training venues
Organise equipment maintenance checks
Assist Business Support Manager with general administration tasks
Ensure office is stocked with necessary supplies
Develop, review and improve administrative systems, policies and procedures
Assist with recruitment: arranging interviews, liaising with hiring managers and recruitment agencies, producing offer packs, updating personnel files.
Organise office parties and other social events
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by
your changing role within the organisation and the overall business objectives of the organisation.
Performance Measurement
Ability to meet customer expectations and to maintain our values
Ability to ensure that all established administrative routines and records are accurate and up to date
Personal time management and attendance
Manage customer expectations and escalate any issues that may arise
Qualifications And Education Requirements
Educated to GCSE Level
Required Experience And Skills
Thorough knowledge of MS Office Suite including Word, Excel, Outlook
Ability to compose email and letter text in concise and literate manner
Confident telephone manner
Preferred Experience And Skills
Previously worked as an administrator in a sales office dealing with international shipping
Knowledge of Export/IPR/Customs procedures
General working knowledge of SAP will be beneficial
Personal Skills Required
Good team player
Easy going, flexible personality
Able to work to tight timescales
Conscientious and ha…
