Overview
Office Administrator Jobs in Napa, CA at Caliber Collision
About Us:
Palmetto Infusion provides comprehensive ambulatory and home-based infusion services to both acute and chronically ill patients. Our centers care for people by providing patients and their families with a convenient, affordable, and safe place to receive infusion treatments. We strive for more than personal service – always delivering a warm and attentive health care experience that boosts patients’ state-of-mind, improves their health, and quality of life.
At Palmetto Infusion, we believe in creating an experience that goes beyond just a job. It’s about being part of something bigger than yourself – a connected group of caretakers who work together to restore health and hope to our patients. We call it The Palmetto Experience, and we believe it’s what sets us apart from other employers.
For our employees, The Palmetto Experience means we serve and support people in our purpose to restore health and hope, we build a culture of belonging and collaboration, we deliver on our promise to treat people with respect and empathy, and we strive to embrace change and search for new opportunities.
About the Role:
The Administrative Assistant supports the Revenue Cycle department through ordering and maintaining supplies, handling mail, and reception area responsibilities.
Schedule: Monday – Friday; 8:00 AM – 5:00 PM
Minimum Qualifications:
Experience/Education:
High School Diploma or Equivalent.
Prior experience in a business office role.
Proficient at partner programs (i.e.: MS Outlook, Word, Excel).
Ability to cope with ambiguous, changing environment while under pressure in a calm manner.
Must be able to work as a team member and develop productive and cooperative working relationships with all members of the Palmetto Infusion team.
Essential Functions:
Manages the reception area to sign in guests and ensure valid access to the office space by employees.
Assist with routing incoming mail, faxes, and interoffice communications.
Manages office and building supplies for the department (all locations), including ordering, maintaining inventory, putting away items, etc.
Answers and directs any incoming calls appropriately and with courtesy.
Supports department initiatives and projects, providing assistance as directed.
Coordinates the use of conference rooms and assists with managing conflicting meetings.
Scans necessary documents and assigns them to the appropriate patient’s medical record.
Triage and submit requests related to building maintenance needs
Assist with event planning and coordination of employee recognition initiatives
About the Benefits:
Competitive Compensation
Comprehensive Medical Insurance
Dental and Vision Insurance
Company Life Insurance
Voluntary Life and Disability Insurance
Additional Voluntary Supplemental Plans
Flexible Spending Account (Medical and Dependent Care)
Health Savings Account
401K Retirement Plan
Employee Assistance Program (EAP)
Employee Discounts
Ramsey SmartDollar Program
Referral Program
Tuition Assistance
Paid Time Off
8 Paid Company Holidays
Patient Advocacy Statement:
At Palmetto Infusion, we believe that patient advocacy is at the heart of everything we do, regardless of our roles within the organization. Each member of our team is dedicated to putting the needs and well-being of our patients first. Whether we’re working directly with patients or supporting them behind the scenes, our commitment to being a compassionate advocate is paramount. We understand that every interaction, every decision, and every effort contribute to the quality of care our patients receive.
Together, we strive to ensure that every individual feels heard, supported, and empowered throughout their healthcare journey. This dedication to patient-centered care is what creates “The Palmetto Experience” — a standard of excellence that defines us and enriches the lives of those we serve.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the primary functions of this job. While performing the duties of this job, the employee may be required to frequently stand, walk, sit, bend, twist, talk, and hear. There may be prolonged periods of sitting, keyboarding, reading, as well as driving or riding in transport vehicles. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include reading, distance, computer, and color vision. Talking and hearing are essential to communicate with patients, vendors, and staff.
OTHER
All employees must uphold the confidentiality of protected health information and follow all HIPAA policies. This position has access to sensitive information and a breach of information may be grounds for immediate termination.
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Title: Office Administrator
Company: Caliber Collision
Location: Napa, CA