Overview
Office Administrator Jobs in Henderson, NV at Realty One Group
Sure Start Coordinator
Are you looking for a place where you can bring your innovation?
Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level.
Bring your experience and be empowered to innovate.
As a Sure Start Coordinator on the AireServ team, a typical day for you will include:
Franchisee Onboarding & Training: Guide new franchisees through all phases of onboarding, including initial and ongoing training on software, brand standards, sales, and customer service processes. Manage and coordinate Phase I Training, ensuring new owners are proficient in utilizing essential resources.
Operational Systems & Software Expertise: Serve as the Subject Matter Expert on key operational systems (e.g., ServiceTitan, DesignPro, Paradox, Listen360, Broadly), providing support and training to franchisees. Assist in the implementation and adoption of these systems, ensuring seamless integration into franchisee operations.
Franchisee Support & Communication: Provide consistent verbal and written communication to franchisees, documenting progress and interactions in relevant systems (e.g., FIM). Offer guidance and a framework to enable franchisees to establish a solid foundation for business growth, including support for multi-location openings.
Administrative & Data Management: Ensure accurate and complete documentation for business startups, both internally and externally. Perform data entry, assist in data analysis, and contribute to the improvement of benchmarking and KPIs. Assist in the planning and execution of internal and external training events.
Bring your skills and be inspired to achieve success.
(Required qualifications)
Experience: A minimum of three (3) years of relevant business, industry, or system experience, which provides the necessary skills, knowledge, and abilities
Skills:
Excellent written and verbal communication skills
Proven experience building relationships
Self-driven or self-motivated, and able to work alone or autonomously
Ability to think critically and make decisions or recommendations for changing, interpreting, or developing important policies or programs
Basic project management fundamentals or understanding
Collaborative mindset when working with internal and external customers.
Education: Associate’s degree or combination of education and equivalent experience is required. A bachelor’s degree is preferred
Schedule / in-office requirements: Remote or Hybrid schedule in Waco, TX or Irving, TX
Bring your goals and be enabled to reach them.
Competitive Pay: Commensurate with experience
Schedule: Full time, Monday – Friday, 8 AM to 5 PM
Benefits: Check out our benefits offerings
here
Financial Benefits: Equity and annual bonus opportunities
Neighborly® is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal or state law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity and encouraged to be their authentic self.
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Brand:
AireServ
Title: Office Administrator
Company: Realty One Group
Location: Henderson, NV
