Overview
Office Administrator Jobs in United States at Gan Aliya & Bnos Aliya
Come be a part of the best retro team in town- Newly renovated hotel.
Job Description/Summary: Responsible for attending to the needs of guests, check-in and check-out, taking reservations, answering phones.
ESSENTIAL JOB FUNCTIONS:
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Providing information to guests about hotel policies, services and
Responding to requests from guests for assistance and information about the local area
Selling rooms to “walk-in” customers
Checking guests in and out, and entering information in property management system
Issuing and controlling room keys
Posting charges and payments to guest accounts, making change, balancing cash drawer
Coordinating with housekeeping department about room status and availability
Coordinating with maintenance department on maintenance related issues and room status
Listening for and responding to guest concerns, suggestions and complaints
Refer any escalated issues to the Front Office Manager
Answering phones, entering new reservations, selling the properties, inquiries, etc
Responding to all incoming front office emails
Maintain the overall cleanliness of the front office area, lobby and conference room
Making coffee, set up and clean up of social hour, empty garbage bins
Ensuring safety and security of property and guests
Prepare guest registration cards
Perform all duties as indicated on the daily shift checklist
Prepare and follow daily housekeeping reports for check ins, check outs, services and available rooms
Assist housekeeping with washing, drying and folding laundry
Consistently do hotel walk-arounds, picking up trash, cleaning ask trays, etc..
Close pool at sunset, cover pool in winter months, straighten out chairs, put things back in their place.
Must adhere to all work rules, procedures, and policies established by the company, including, but not limited to those contained in the employee handbook.
The Plaza Beach Resorts is a collection of award winning resorts on St Pete Beach. We are looking for a motivated person who can work independently in a high-paced environment. The hotel is family- owned and operated and the owners are on property on a daily basis; this is not a large corporate environment. Candidate should have computer skills, some selling skills and be a people person. Prior hotel front office experience preferred but not necessary; we are willing to train if you are willing to learn. THIS OFFICE STAYS BUSY ALL DAY LONG AND FRONT DESK AGENTS ARE REQUIRED TO MULTITASK. Must be able to work nights, weekends, and holidays.
Benefits: 1 week paid vacation, $500 annual bonus, 3-4 annual company outings (including places like Disney, Universal Studios, Rays games, yacht cruises, etc.), free hotel stays, free phone plan (after 6 months), bonuses based on hotel reviews and ratings, and more.
Job Type: Part-time
Pay: $14.00 – $16.00 per hour
Benefits:
Employee discount
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Evening shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Work setting:
In-person
Resort
Application Question(s):
Can you lift/carry 50 lbs?
Can you go an entire shift without smoking? (We are a smoke free employer)
Work Location: In person
Title: Office Administrator
Company: Gan Aliya & Bnos Aliya
Location: United States
