Overview
Office Administrator Jobs in Hartlepool, England, United Kingdom at AM Global
Title: Office Administrator
Company: AM Global
Location: Hartlepool, England, United Kingdom
JOB CONTEXT
We are looking to hire an exceptionally experienced Administration Assistant to perform a variety of administrative and clerical task
To succeed in this role, you will need to have minimum of 5 years’ experience in Operations/administrations, be a good communicator with computer, and problem-solving skills. You should be resourceful, adaptable, organised, and able to multitask.
MAIN RESPONSIBILITIES
Responsible for all invoicing on Sage System
Responsible for order of all stationary suppliers, uniforms, PPE for engineers and associated PPE equipment.
Manage petty cash inputs and outputs
Book appointments with clients for engineers’ visits manage any rescheduling as required
Assist with scheduling/rescheduling of engineers work in the SafeWater system, rescheduling
Manage hotel bookings for engineers ensuring cost effective and booked timely
Record information in the CRM system and work with the company bespoke Safewater system
Order chemicals and goods as requested
Responsible for booking vehicles into local garage for repairs, MOT, servicing to fit with engineer’s workload
Work within the ISO quality systems that are in place ensuring full audit trail
Answer and deal with phone calls and if required direct to appropriate person
Deal with visitors at reception in polite and courteous manner
Enter sample results into the system
Maintain customer confidence adhere to strict confidentiality.
Review approvals in the Safewater system daily and be familiar with control levels and need to ensure any deviation are recorded and reported.
Administrative set of tasks to ensure engineers work runs smoothly.
Complete tasks as identified by the Account Manager, supporting various projects.
Complete any other tasks as requested Directors in addition to the above list
PERSON SPECIFICATION
Essential:
Proficient in use of Sage Systems, vehicle tracking system
Knowledge of geography/logistics for national travel of engineers
Excellent organisational and time management skills
Ability to be proactive, and handle uncertainty.
Excellent verbal and written communication skills.
Proficient in Word, Excel, Outlook, and Microsoft Office
Experience of CRM system and other management systems.
Proven ability to juggle multiple jobs/tasks at a time, while maintaining sharp attention to detail
Ability to understand client requirements.
Ability to build rapport and collaborate with others within the company and externally.
Keeping stakeholders informed of project timelines and deadlines.
Ability to learn quickly and work under pressure in a fast-paced environment.
Good working ethics and ability to treat documents with confidentiality.
Ability to work effectively within a team setting.
