Overview
Office Administrator Jobs in Fresno, CA at EFCO Corp.
As a Guest Advisor / Customer Service / Front Desk, you are the face of our spa. Guest Advisor’s are personable, professional, and go above and beyond so each guest feels as if they’re a guest in our home. We pride ourselves in hiring passionate professionals who advocate the true meaning of an exceptional guest experience and build a long-lasting rapport for guests to return again and again.
Guest Advisor / Customer Service / Front Desk $18+/hr based on experience. Plus earn commission on product sales, membership bonuses and other incentives.
Part-time position available. Must be available to work Sundays.
Advancement opportunities to Senior Guest Advisor, Lead Guest Advisor and Assistant Spa Manager
Guest Advisor / Customer Service / Front Desk Responsibilities
Greeting and assisting guests
Scheduling appointments and answering phones
Checking guests in and out and ensuring the accuracy of all transactions
Maintaining a clean and beautiful spa, retail space, and reception area
Educate guests on our treatments, retail products and membership program
Maintain and provide accurate and timely responses to all guest inquiries
Ensure an exceptional guest experience every visit
Willingness to work as a team player to proactively support the spa’s needs
Attention to detail in all aspects of spa coordinators responsibilities
Guest Advisor / Customer Service / Front Desk Requirements
Passionate, self-motivated and goal-driven
Attention to detail, organized and ability to multitask
Reliable, punctual, and trustworthy
High energy and sense of urgency
Professional, personable, articulate, and team player
Ability to promote and sell membership program and retail products
Customer service, retail and/or sales experience is strongly desired. Skin care, beauty or hospitality experience a plus
Must be willing to commit for at least 1 year
Must be available to work 1 weekend day in addition to other days and/or nights
Mindbody experience a plus
Drug/alcohol/smoke free
Guest Advisor / Customer Service / Front Desk Benefits
401k plan
Health/dental/vision (30 hours or more)
Employee referral bonuses
Complimentary treatments
Discounts on products, treatments and gift cards
Spavia Day Spa has been in business for over 5 years and is owned and operated by a local family in the community. We love what we do and we care about our team! We offer a great family oriented work environment with frankly the best team of people to work with.
Job Type: Part-time
Pay: From $18.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Vision insurance
Application Question(s):
What days/evenings are you available to work? Please include weekend availability
Do you have experience using Mindbody online software?
Work Location: In person
Title: Office Administrator
Company: EFCO Corp.
Location: Fresno, CA
