Overview
Office Administrator (Chinese + English) Jobs in WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia at ZipZipe
Title: Office Administrator (Chinese + English)
Company: ZipZipe
Location: WP. Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Location: No 338, Jln Tun Razak, Kampung Datuk Keramat, 55000 Kuala Lumpur, Malaysia
Full-time + Competitive salary + performance incentives
What do we value?Organisation and attention to detail
You enjoy keeping information organised, ensuring nothing falls through the cracks, and maintaining high standards across everything you do.
Ownership
You don't wait to be told what needs attention.
You identify issues early, solve problems proactively, and help the team stay organised.
Communication
You communicate clearly, professionally, and respectfully with both colleagues and clients.
Systems thinking
You enjoy improving processes and making work more efficient.
You naturally look for better ways to organise information, documentation, and workflows.
Continuous learning
You're curious about new technology, AI tools, and better ways of working.
Company Description
ZipZipe is a forward-thinking digital marketing agency dedicated to empowering businesses to achieve sustainable growth in the competitive digital landscape. Established in 2017, we have partnered with over 1k+ Australian businesses, offering tailored digital marketing and website development solutions. Our team of marketing strategists, designers, and developers collaborates to deliver a holistic approach, integrating services like SEO, PPC, social media, and web design. With a passion for digital innovation, our mission is to simplify online marketing complexities and deliver measurable results for our clients.
Role Description
This is a full-time, on-site role based in Kuala Lumpur for an Office Administrator at ZipZipe. The Office Administrator will be responsible for managing daily office operations, maintaining office equipment, and supporting administrative and clerical functions. Additional duties include providing excellent customer service, facilitating communication within the team, and ensuring the office environment is organised and efficient. The ideal candidate will play a key role in the effective functioning of the office.
What success looks like
Projects are well organised and delivered on time.
Internal documentation is accurate and easy to find.
The team spends less time chasing information and more time delivering value.
Administrative processes become more efficient through better systems and AI-assisted workflows.
Communication between departments improves.
The office operates smoothly with minimal administrative bottlenecks.
You consistently identify opportunities to improve internal operations.
About you
You're highly organised and enjoy helping teams work more efficiently.
You take pride in being dependable, proactive, and detail-oriented.
Ideally, you'll bring:
- 1 to 3+ years of administration or operations experience
- Strong organisational and time management skills
- Excellent written and verbal communication skills
- High attention to detail
- Experience using Microsoft Office and Google Workspace
- Strong spreadsheet skills
- Experience using project management tools such as Asana or similar
- Experience using AI tools such as ChatGPT, Claude, or Gemini to improve productivity
- Ability to manage multiple priorities in a fast-paced environment
What this role is not
This is not a receptionist position.
This is not a role focused only on filing paperwork.
This is not a customer service call centre position.
This is not a role for someone who waits for instructions all day.
This is not a role for someone who struggles to manage multiple priorities.
We're looking for someone who enjoys organisation, ownership, continuous improvement, and helping a growing business operate efficiently.
Why Join ZipZipe
At ZipZipe, you'll become part of a growing Australian digital agency where systems, quality, and continuous improvement are part of our culture.
You'll have the opportunity to:
- Work closely with experienced leadership
- Learn modern operational systems and AI-assisted workflows
- Contribute to improving how the business operates
- Develop valuable skills across administration, operations, technology, and business systems
- Build a long-term career in a structured and supportive environment
Eligibility
- This position is open to Malaysian citizens and candidates with full working rights in Malaysia.
- No remote work is available; only genuine candidates who are committed to career growth.
- Fluent in English, with conversational ability in Mandarin or Cantonese highly preferred (Bilingual is welcome but not required).
What We Offer:
- Opportunities for professional growth and skill development.
- The chance to work with an innovative team that values creativity and results.
- Annual leave, SOCSO and EPF contributions, and medical benefits.
Location:
- KL Trillion, conveniently located within a 5-minute walk from MRT and LRT stations (No 338, Jln Tun Razak, Kampung Datuk Keramat, 55000 Kuala Lumpur)
