Overview
Office Administrator & HR Assistant Jobs in Washington, DC at McAllister and Quinn LLC
Job Summary
We are seeking a detail-oriented and proactive Sales and Administrative Support Associate to join our team. In this role, you will provide essential support to ensure the smooth operation of our office. The ideal candidate will possess strong customer service skills and have a background in sales, enabling them to effectively communicate with clients and assist in various administrative tasks.
Essential Duties and Responsibilities
Responsible for providing sales administrative, customer service, and overall Branch support.
Answer inbound calls and direct calls to the appropriate person.
Greet/receive front office guests, answer inquiries.
Responsible for outbound/inbound mail and faxes.
Scan documents for users as needed.
Data entry of sales orders, various reports and purchase orders as needed.
Distribute pick tickets & orders.
Works with Sales team regarding any discrepancies or orders on hold.
Manage and oversee consignment accounts.
Process and follow-up on all branch freight claims.
Collaborate with other departments and depots to address discrepancies/problems, etc.
Research/problem-solve customer accounts/invoices.
Do RMA’s for branch. Run reports as needed
Coordinate with Online and Branch Sales teams
Assist with AR/AP department as needed.
Log and refer items to AR/AP to issue necessary credit memos.
Coordinate with the purchasing department for branch supplies and IT assistance as needed.
Invoice Generation and Distribution
Customer Account Management
Credit Management
Collection Efforts
General Accounting Support
Requirements
Proven experience in an administrative role or similar position is preferred.
Strong customer service skills with the ability to communicate effectively both verbally and in writing.
Familiarity with sales processes and techniques is a plus.
Experience working with Sage X3 software or able to quickly learn ERP system.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
Excellent organizational skills with attention to detail and the ability to manage multiple tasks simultaneously.
Ability to work independently as well as part of a team in a fast-paced environment.
High school diploma or equivalent; additional qualifications in office administration or related fields are a plus.
Physical Demands and Work Environment
Sitting for Extended Periods
Typing and Data Entry
Paperwork and Filing
Handling Mail
Occasional lifting or carrying of physical documents or packages.
Walking and Moving Around the Office
Using Office Equipment
are a motivated individual looking to contribute to a dynamic team while enhancing your administrative skills, we encourage you to apply for this exciting opportunity!
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Day shift
Monday to Friday
Experience:
Customer Service: 3 years (Preferred)
Ability to Commute:
Houston, TX 77041 (Required)
Ability to Relocate:
Houston, TX 77041: Relocate before starting work (Preferred)
Work Location: In person
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Title: Office Administrator & HR Assistant
Company: McAllister and Quinn LLC
Location: Washington, DC
