Overview
Office Administrator (In Office) Jobs in Wayne, PA at NFP, an Aon company
Title: Office Administrator (In Office)
Company: NFP, an Aon company
Location: Wayne, PA
TPAAD012961_1
Who We Are
NFP, an Aon Company, is a multi-year Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: https://www.NFP.com.
Summary of the Role: The Office Administrator plays a vital role in supporting third-party administration (TPA) operations by managing pension administration tasks, coordinating projects, and ensuring seamless communication between teams, clients, and accounting. Responsibilities include onboarding and maintaining client accounts, generating reports, handling mass email projects, and monitoring retirement-related correspondence. For this full-time opportunity, you will be required to attend the office full time.
Essential Duties And Responsibilities
Pension Admin Team Support:
Coordinate the development of new projects
Serve as the internal expert and trainer
Develop reports and provide support to the team and management
Onboard new accounts and process updates
Ensure the complete setup of accounts and plans
Manage mass email projects
Maintain and update the team calendar for key events
Accounts Payable Support
Deliver signature-ready materials to clients and prospects via the office portal
Monitor and follow up on unsigned packets
Oversee billing coordination, including departmental ad hoc billing collection and submission
Act as the liaison between the team and accounting.
Generate revenue reports from various platforms
Coordinate asset payments from plan accounts
Prepare and deliver service agreements
Annually update administrator contacts across recordkeeping platforms and ancillary partners
Monitor and manage the retirement email account
Communicate internal work freeze and work stop updates
Manage asset statements, scanning, and filing
Ensure the team is added as an interested party on relevant accounts
Manage office mail and distribution
Knowledge, Skills, And/or Abilities
Manage office supplies, equipment, and vendor relationships
Stay current with technology and identify more efficient processes
Develop and maintain MS templates and Adobe forms
Optimize software functionality to better meet team needs
Assist with client outreach, including cards, gifts, and special events
Support event planning, including scheduling and coordinating food and supplies
Handle inbound and outbound mailing/shipping at least two days per week
Perform general filing and shredding tasks
Complete additional duties as assigned by management
What We Offer
We’re proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others.
The base salary range for this position is $45,000– $50,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
NFP and You… Better Together!
NFP is an inclusive Equal Employment Opportunity employer.
