Overview
Office Assistant Jobs in Belvidere, IL at Mosquito Joe
Title: Office Assistant
Company: Mosquito Joe
Location: Belvidere, IL
Mosquito Joe of Rockford-Crystal Lake / Janesville is a fast-growing, locally owned business and we’re looking for an additional office assistant to join our team. If you’re an organized, motivated self-starter looking for a position that will offer you professional growth in a range of areas, this could be the ideal job for you.
About Us
Mosquito Joe is your solution to make outside fun again. We provide outdoor pest control services to residential and commercial customers, eliminating and repelling outdoor pests such as mosquitoes, ticks and fleas. We’re a locally-owned company and part of the broader Mosquito Joe franchising family, a nation-wide system of independent business owners. We have a unique and fun culture – and we want you to join us!
Job Description
The office assistant assists in day-to-day operations of the business and any other duties assigned by the franchise business owner. Training will be provided by the franchise business owner and office manager
Job Tasks And Responsibilities
Manage and execute customer sales process via phone and online sales channels
Deal directly with customers either by telephone or email to respond to customer inquiries and resolve complaints
Manage customer accounts via proprietary software system
Develop, monitor and ensure completion of field technician schedules on a daily basis
Manage office staff and field technicians on a daily basis to include payroll
Complete billing and invoicing of customers on a daily basis
Daily, weekly, monthly tracking of business performance against plan
Education And Experience
High school diploma, general equivalency diploma (GED) or equivalent
Competent computer skills including Google Mail and MS Office suite (MS Word, Excel, etc.)
Strong administrative, organization and filing skills
Phone sales experience preferred, not required
CRM software experience preferred, not required
Key Competencies
Outgoing and personable with strong interpersonal skills
Interpersonal skills
Communication skills – verbal and written
Listening skills
Consumer sales
Attention to detail and accuracy
Data collection and analysis
Customer service orientation
Adaptability
Initiative
Stress tolerance
***TELEMARKETERS NEED NOT APPLY***
POSITION WILL BE SEASONAL UNLESS ABLE TO KEEP YOU YEAR ROUND****
Compensation: $11.00 – $13.00 per hour
When you put on a Mosquito Joe uniform, you become part of the family-a group of people committed to excellent customer service and passionate about making the outdoors a place that’s fun for everyone. Working for our franchises means they’ll take care of you the way they take care of their own family and friends.
Because
Mosquito Joe is not just a company that focuses on getting rid of pesky bugs, we’re a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers.
All independently owned and operated franchised businesses operate under the service brands’ marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Mosquito Joe franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
Required
Preferred
Job Industries
Other
