Overview
Office Assistant Jobs in San Diego, CA at Western States Regional Council of Carpenters
Full Job Description
The ideal Office Assistant will be bilingual, exceptionally bright, able to multitask and highly motivated with a history of performing customer service and support at a high level. The Office Assistant will be responsible for performing a wide variety of office and member services duties including, but not limited to, inputting and managing data, filing, ensuring telephone coverage, greeting and assisting members, providing brief but correct details on members and contractors to representatives and leaderships.
WSRCC needs an Office Assistant that works well with a team, has a great attitude, is pro-active and will make an immediate impact with our organizations. You should be punctual and have a sense of urgency as well as be detail-oriented, organized, positive, friendly, and hard-working. If you are detail-oriented, organized, positive, friendly and hard-working we highly encourage you to apply!
Primary Responsibilities
Support our mission through a variety of administrative, research, and communications functions
Provide full administrative support to the Council and Training Fund, as needed
Manage office systems and provide day-to-day support to Local union and Training Fund
Provide a welcoming, helpful customer service demeanor, often managing complex relations with members and contractors.
Deliver accurate and thoughtful assistance striving toward a positive interaction
Receive and screen phone calls and emails from members and contractors, responding appropriately or forwarding them to the appropriate staff, ensuring a timely response.
Provide in-person and over-the-phone, customer service and support including accepting dues payments
Assist members and contractors with dispatching and updating job site info
Assist with data entry, data verification and filing
Lead/direct work with other support staff, as needed
Assist with bookkeeping and accounting
Perform other duties as assigned or requested
Job Specific Skills:
Bi-Lingual, fluent English and Spanish
Proficient with QuickBooks
High School diploma or GED, Bachelor’s degree preferred but not required
Basic computer skills and demonstrated experience with Microsoft Office Software (Word, Outlook, Excel, PowerPoint, etc.) and email applications
Ability to multi-task, and handle urgent interruptions with high level of professionalism
Excellent verbal and written communication skills
Excellent in conducting Internet research
Outstanding work organization and time management skills
Ability to follow instructions and complete tasks accordingly
A high-level of integrity, confidentiality and attention to detail
Reliable and Punctual
Types 50+ wpm
Special Skills (Desired):
In-depth knowledge of Excel including index match, vlookup, arithmetic functions, countif, sumif.
Experience in union and community organizing
Experience using social media and email for advocacy
Ability to proofread work for errors and compose correspondence
Ability to independently complete assignments and work under pressure to meet tight schedules
Ability to prioritize work, be detail oriented and meet deadlines
Ability to perform in a fast-paced environment and handle multiple tasks simultaneously be self-motivated with strong organizational skills
Be a trust builder, have respect, compassion and empathy for all
Ability to grasp concepts and functionality of specific software and programs
PHYSICAL REQUIREMENTS:
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Title: Office Assistant
Company: Western States Regional Council of Carpenters
Location: San Diego, CA
Category:
