Overview
Office Assistant II Jobs in Dearborn, MI at City of Dearborn
Full Job Description
DISTINGUISHING FEATURES OF WORK
The current opening is in the Community Relations department (Call Center). Once on the eligible list, you may be considered for future vacancies in this classification city-wide.
**Position will typically hire at minimum pay and follow a step progression to maximum**
This position is responsible for performing a variety of standard clerical and administrative tasks in support of an assigned department. Responsibilities may include preparing documents; performing standard office tasks; and providing customer service. May supervise and/or lead part-time staff. May handle confidential information.
DUTIES AND RESPONSIBILITIES
These duties are a representative sample; position assignments may vary.
Prepares and provides documents related to an assigned area, including but not limited to: preparing financial transactions,contracts, and work orders; generating reports; and/or preparing related documents.
Performs standard office tasks, including but not limited to: answering phones; filing; reviewing information for accuracy; updating documents; handling mail; performing data entry; compiling information and agendas; and/or maintaining department materials.
Creates schedules for an assigned area, including: reviewing and approving staff time cards; prioritizing and assigning work; maintaining calendars; creating meeting schedules; and performing related tasks.
Reviews and/or reconciles financial and related documents to ensure accuracy and completeness.
Reviews and verifies program related information; tracks and identifies information based on defined procedures.
Provides customer service, including but not limited to: responding to various customer issues and inquiries; describing programs to customers or vendors; providing required documents to customers; and/or directing customer questions to appropriate staff.
Demonstrates regular and predictable attendance, including attendance at required meetings.
This job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
KNOWLEDGE, SKILLS AND PHYSICAL REQUIREMENTS
KNOWLEDGE:
Customer service principles;
Filing principles and practices;
Methods of preparing documents;
Office procedures;
Computers and related office equipment;
Recordkeeping principles.
Basic financial principles.
SKILLS
:
Providing customer service;
Reviewing documents for accuracy;
Using computers and related office equipment;
Maintaining records and files;
Utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information and to receive work direction.
PHYSICAL REQUIREMENTS:
Positions in this class typically require: reaching, grasping, feeling, talking, hearing, seeing, and repetitive motions.
Light Work: Exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Some positions may require occasional exertion of up to 50 pounds of force.
EXPERIENCE AND TRAINING/LICENSING REQUIREMENTS
Associate’s degree; or, High School Diploma or equivalent (G.E…
Title: Office Assistant II
Company: City of Dearborn
Location: Dearborn, MI
Category:
