Overview
Office Clerk – Hawaii Jobs in ‘Aiea, HI at Temco Logistics
Full Job Description
CUSTOMER SERVICE REPRESENTATIVE
TEMCO LOGISTICSis looking for aCustomer Service Representativeto join ourHawaii OfficeAs a customer service representative, you will be responsible for engaging with customers on behalf of their company. In your role your duties will include but not limited to, answering phone calls or emails from customers to answer questions, and maintaining expert knowledge about company products or services to best help customers.
WHO WE ARE:Temco Logistics has been the leading home goods delivery and installation company for over 50 years! Americas #1 Brands: Home Depot, General Electric, and more, trust us for their last-mile delivery to their customers. We currently perform over 6,000 residential, business, job site, and commercial deliveries per day, operating 7 days a week. With millions of home deliveries performed we continue to innovate and provide world-class final mile delivery and installation services for our customers.
RESPONSIBILITIES
Provide customers information regarding their orders
Answer all phone calls and emails regarding customer products and services
Ensure all customers are satisfied with their products or services
Follow-up with any customers to check that their products were delivered in a timely manner
Determine the quickest, most efficient way to find solutions for any problems that may arise
Escalate any queries or concerns to the perspective supervisor
Track stocks of office supplies and place orders when necessary
Submit timely reports and prepare presentations/proposals as assigned
Assist colleagues whenever necessary
QUALIFICATIONS
High school diploma or Equivalent
2+ years of office administrative related tasks
Outstanding communication and interpersonal abilities
Excellent organizational and leadership skills
Familiarity with office management procedures
Excellent knowledge of MS Office and office management software (ERP etc.)
Qualifications in secretarial studies will be an advantage
Temco Logistics is a family-owned company that has been delivering and installing home goods since its inception in 1968. With millions of home deliveries performed for some of America’s largest retailers, we continue to innovate and provide world class final mile delivery and installation services.
Temco Logistics is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Title: Office Clerk – Hawaii
Company: Temco Logistics
Location: ‘Aiea, HI
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