Overview
Office Coordinator Jobs in Appleton, WI at First Supply LLC
Store Administrative Assistant & Training Coordinator
Employment Type: Full Time with flexible work schedule. At least one closing shift a week is required.
Supervisor: Store Manager
Job Description
Responsibilities include but are not limited to providing a detailed orientation for new hires, teaching and instilling Theisen Brand expectations to new and existing associates with a positive, influential and motivating attitude. Ensure associates are familiar with company policies and procedures and will mentor associates on selling skills, product knowledge, and techniques used when dealing with customers and potential problems or issues. Assist with required paperwork and keep proper records of training based on the position of the fellow associate. Promote a comfortable work environment by motivating associates through positive communication and accolades.
Qualifications
High School Diploma or GED equivalent
6-12 months of training experience preferred
Familiar with onboarding procedures and LMS system functions
Key Responsibilities
Be a “Brand Ambassador” for Theisen’s Home Farm Auto
Assist manager as needed with hiring duties such as scheduling interviews, background checks, order uniforms, etc.
Perform onboarding functions such as scheduling and conducting new hire orientations
Assist with and ensure timely completion of new hire paperwork, follow up on missing items
Introduce associate to software such as Dayforce and 8th Street
Conduct Brand Expectation meetings and mentor and train associates to assist customers by providing brand quality customer service at all times
Carryout training directives received from management or Training Manager
Schedule appropriate departmental training and follow up to ensure checklists and hands-on training is completed in a timely manner
Assist management with introducing associates to new procedures
Monitor ongoing associate training needs and/or requirements, scheduling training time to assure completion
Update training documentation as needed
Know and utilize the Learning Management System (8th St) to produce reports, complete observation checklists, and monitor associate progress for incentive programs
Identify and train on recurring mystery shop issues
Demonstrate awareness and compliance with Loss Prevention and safety policies and/or procedures
Perform opening/closing functions when needed
May include bookkeeping duties when needed
Attend training sessions at the corporate office
Other tasks delegated by management include, but aren’t limited to, pricing, signage and cashiering
Required Knowledge, Skills, and Abilities
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Basic math skills
Highly motivated and able to work independently
Exhibit a high level of integrity and business ethics
Excellent written and verbal communication skills
Strong organizational skills with the ability to manage multiple priorities
Excellent attention to detail and able to meet deadlines with accuracy
Excellent analytical, decision making, and problem-solving abilities
Leadership skills including enthusiasm, diplomacy, courtesy, empathy, and initiative
Physical Demands
While in the office, frequent physical demands include sitting, standing, walking, dexterity, and light grasping. Occasional physical demands include lifting up to 25 lbs., bending, stooping, reaching, kneeling, squatting, climbing stairs and firmly grasping. The employee is required to accept incoming calls and must be able to hear and speak. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer and other basic office equipment.
While in the store, frequent physical demands include lifting up to 25 lbs., walking, standing, bending, reaching, dexterity and light grasping. Occasional physical demands include lifting up to and over 50 lbs., climbing stairs, squatting, and firmly grasping. The associate is required to talk and hear. Must be able to work required shifts including nights and weekends, and maintain attendance standards. Specific vision abilities required by this job include vision adequate for the incumbent to perform the responsibilities and functions of the job efficiently. The associate must have the manual dexterity to manually operate and use a computer/cash register and/or RF.
Work Environment and Working Conditions
While in the office, this position will be performed inside a climate-controlled office facility. The noise level is low to medium and typical of an office environment. Potential hazards include electrical hazards. Atmospheric conditions are typical of an office environment and may include exposure to odors and dust.
While in the store, work will normally be performed inside of the store facility; however, some work may occasionally be performed outside in conditions ranging from cold below 32 degrees to heat above 100 degrees. The work environment is usually fast paced with regular deadlines and sales expectations. Extreme noise and vibrations may occasionally be experienced. Associates may be subjected to hazards such as burns, cuts, electrical, explosive, and mechanical. Due to the nature of the work, associates may be exposed atmospheric conditions such as dust fumes, odors, and poor ventilation. For the safety of our associates, all associates may be required to wear protective devices from time to time, depending on the job/task being performed.
Benefits
Part-Time and Full-Time Eligible:
Competitive match on 401K
PTO
Holidays
Birthday-off with pay
Associate discount and many other benefits
Full-Time Also Eligible:
Health insurance
Dental insurance
Vision insurance
Flexible spending accounts
Short-term and long-term disability
Company Culture and Values
At Theisen’s, our company culture is built on a foundation of respect, collaboration, and service to our communities. We believe in putting Customer First, working together as One Connected Team, and always finding ways to Give Back. These three pillars guide how we approach our work and interact with each other every day.
We are committed to fostering an inclusive and supportive environment where every associate is valued and encouraged to grow. At Theisen’s, we strive to make a positive impact on our customers, our communities, and each other, creating a workplace where hard work, dedication, and innovation are celebrated.
Theisen’s is proud to be an Equal Opportunity Employer. We do not discriminate against any associate or applicant for employment based on race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, disability, status as a veteran, or any other federal, state, or local protected class.
Title: Office Coordinator
Company: First Supply LLC
Location: Appleton, WI
