Overview

Office Coordinator Jobs in Goodyear, AZ at Home Instead

Full Job Description

Do you enjoy connecting with people and building relationships? Do you thrive on providing extraordinary customer service? Do you like a job with lots of variety? Join Home Instead Senior CareĀ® as our office coordinator. You’ll have the opportunity to work with directly supporting our Care Pros, as well as everyone in our office! What defines success? Excellent customer service, communication and organizational skills, ability to work in a fast-paced environment, prioritize work, proficient in Word and Excel, and working as part of a team. Join us as we enhance the lives of aging adults and their families.

Do you find joy in serving others? Home Instead Senior CareĀ® is looking for an organized individual to join us in our mission to enhance the lives of aging adults and their families. This position involves prioritizing and managing the office’s need with a high degree of focus on quality. The person must possess excellent communication skills, thrive in a fast-paced environment and have the ability to work well in a team setting.

Objective:
The Office Coordinator is expected to perform a variety of clerical and administrative duties. The Office Coordinator is expected to answer phones, complete administrative duties and support other staff members with clerical tasks in order to provide the highest quality service to clients.

Primary Responsibilities:

Reflect the core values of (Sapeta Enterprises, LLC), (d.b.a. an independently owned and operated Home Instead Senior Care franchise).

Handle office responsibilities to allow a consistent full time networking effort, which is critical in building the business

Greet and welcome each visitor in a friendly, warm and professional manner

Answer each incoming call in a friendly, professional and knowledgeable manner and distribute incoming calls to the appropriate staff members

Field new client inquiries over the phone in a knowledgeable manner and schedule care consultations

Assist with hiring process for new CAREGiversSM, duties may include fielding employment inquiries from prospective CAREGivers and moving applicants through the process.

Assist with billing processing, including client invoices and CAREGiver payroll

Enter and maintain accurate client and CAREGiver records in the operating system

Communicate client and CAREGiver concerns or problems with owner or other staff members as appropriate

Determine each visitor’s purpose in a pleasant manner and promptly notify the appropriate staff member of their arrival

Assist with stuffing and mailing client invoices and CAREGiver payroll

Organize and distribute the daily mail according to prior instructions

Ensure Home Instead Senior Care standards are met and upheld

Maintain regular attendance at the office to execute job responsibilities

Demonstrate open and effective communication with owner, colleagues and CAREGivers

Assist with stuffing and mailing client invoices and CAREGiver payroll

Organize and distribute the daily mail according to prior instructions

Ensure Home Instead standards are met and upheld

Maintain regular attendance at the office to execute job responsibilities

Demonstrate open and effective communication with owner, colleagues and CAREGivers

Assist with making reference calls on prospective CAREGivers in a timely manner

Process criminal background, Adult Protective Services and Department of Motor Vehicle checks

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Title: Office Coordinator

Company: Home Instead

Location: Goodyear, AZ

Category:

 

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