Overview
Office Help Jobs in Chicago, IL at The Goddard School of Roscoe Village.
We are a five time NC best employer to work for, looking for a production/customer service assistant to join our family!
At Falcone Crawl Space & Structural Repair, we pride ourselves on a culture of excellence and our focus is on safety, customer service, repair quality and Falcone company values. We’re obsessed with our mission: to give every Carolinian a strong foundation.
Job Responsibilities:
· Assist customers and trade partners with scheduling and job status questions by phone, email, and chat
· Create and maintain accurate records related to sales appointments and jobs
· Job start date communication and confirmations with Customers
· Track production payments based on crew notes and updates
· Request/Renew 811 tickets and maintain the calendar to keep track of requests
· Add necessary job tags to jobs using House Call Pro
· Hotel bookings and CC authorization forms
· Scheduling and tracking inspections and permits
· Coordinate HVAC/Plumbing/Electrical
· Other data entry and customer support functions as needed
Qualifications:
· 3 years of customer service experience
. 2 years of office experience (preferably in a construction type environment)
· Familiar with Microsoft Office; Word, Excel, Outlook
· Organized and can effectively prioritize
· Positive attitude and willingness to pitch in where needed
· Clear and pleasant speaking voice
. learns quickly and team player
Job Type: Full-time
Pay: $18.00 – $20.00 per hour
Expected hours: 40 per week
Benefits:
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Vision insurance
Schedule:
8 hour shift
Monday to Friday
Experience:
Customer service: 3 years (Required)
Office: 2 years (Required)
Work Location: In person
Title: Office Help
Company: The Goddard School of Roscoe Village.
Location: Chicago, IL
