Office Management Specialist IV – Transportation

Overview

Office Management Specialist IV – Transportation Jobs in Murray, UT at AECOM

About Routes Car Rental

Routes Car Rental is a premier global car rental provider, headquartered in Toronto, Canada, with over 200 locations worldwide. We are committed to delivering seamless and exceptional rental experiences through operational excellence and customer-focused service.

As we continue to grow, we are seeking a highly organized and detail-oriented Administrative Assistant with dealership experience to support our fleet operations and administrative processes. This role plays a vital part in ensuring efficient vehicle processing, financial reconciliation, and customer support.

Job Summary

The Administrative Assistant will be responsible for handling fleet vehicle processing, customer care ticket responses, credit card statement reconciliation, plate entry, timesheet management, and check requests. This role requires experience working with dealerships, a strong attention to detail, and the ability to manage multiple administrative tasks efficiently.

The ideal candidate will have prior experience in fleet operations, automotive dealerships, or car rental administration.

Key Responsibilities

Fleet & Dealership Administration

 Process incoming fleet vehicles, ensuring accurate documentation and system entry.

 Coordinate with dealerships and vendors for vehicle deliveries, paperwork, and

compliance requirements.

 Manage and update license plate entries, ensuring timely registration and renewals.

Customer Care & Ticket Management

 Respond to customer care tickets, providing prompt and professional assistance.

 Investigate and resolve customer inquiries related to rentals, charges, or vehicle concerns.

 Maintain accurate records of customer interactions and resolutions.

Financial & Administrative Support

 Reconcile all credit card statements, ensuring accuracy and identifying discrepancies.

 Process check requests and ensure timely payments to vendors and service providers.

 Track and manage timesheets, ensuring payroll accuracy and compliance.

General Office Support

 Assist with data entry, report generation, and record-keeping related to fleet

operations.

 Coordinate with internal departments for fleet logistics and administrative needs.

 Support additional administrative tasks as assigned by management.

Qualifications & Skills

 Experience: Minimum 2+ years in an administrative role, preferably within automotive dealerships, fleet operations, or car rental industries.

 Education: High school diploma required; associate’s or bachelor’s degree preferred.

 Technical Proficiency: Experience with fleet management software, CRM systems, and Microsoft Office (Excel, Word, Outlook).

 Financial Acumen: Ability to reconcile statements, manage check requests, and

handle data entry with accuracy.

 Organizational Skills: Strong ability to prioritize tasks, meet deadlines, and maintain records efficiently.

 Communication Skills: Excellent written and verbal communication for customer

interactions and internal coordination.

 Attention to Detail: Strong focus on accuracy and compliance in administrative

processes.

Benefits & Compensation

 Competitive salary based on experience

 Paid time off and holidays

 Employee rental discounts

 Career development opportunities

Join Routes Car Rental and contribute to a fast-paced, customer-driven environment

where your administrative expertise helps keep our operations running smoothly!

Job Type: Full-time

Pay: $40,000.00 per year

Schedule:

8 hour shift
Day shift
Evening shift
Night shift
Weekends as needed

Ability to Commute:

Commerce City, CO 80022 (Required)

Ability to Relocate:

Commerce City, CO 80022: Relocate before starting work (Required)

Work Location: In person

Title: Office Management Specialist IV – Transportation

Company: AECOM

Location: Murray, UT