Overview
Office Manager Jobs in Honolulu, HI at Ace Handyman Services O’ahu
Full Job Description
Benefits:
Bonus based on performance
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Be part of a new and exciting business! O‘ahu Ace Handyman Services is the
first locally-owned
Ace Handyman Services franchise to open in Hawai‘i — combining the spirit of a local business with the power and support of a trusted, national brand.
We are seeking a highly organized and tech-savvy
Office Manager
to help launch and grow our business. This role is essential in keeping daily operations running smoothly while delivering excellent service to our customers. You will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Key Responsibilities:
Manage incoming calls, emails, and online inquiries with a customer-first mindset
Respond to job leads in a timely manner and assist in marketing/sales efforts
Coordinate and schedule handyman jobs across the island
Return customers calls as needed and follow up with past customers
Communicate clearly with both customers and Craftsmen to ensure job success
Maintain office systems, CRM, and scheduling software
Support business launch initiatives and help shape company processes
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Qualifications:
Strong organizational skills and attention to detail
Excellent verbal and written communication skills, particularly with sales type conversations
Proficient in modern office technology, CRM systems, and scheduling tools
Experience in service scheduling (preferably in trades or handyman industry)
Sales-oriented mindset with a passion for helping customers
QuickBooks Online or other accounting knowledge, a plus
Customer-facing experience, a plus
ServiceTitan experience is a major plus
Why Join Us?
Be part of a groundbreaking local business with huge growth potential
Backed by Ace Hardware’s trusted national brand and resources
Opportunity to shape your role and grow with the company
Work in a supportive, team-oriented environment that values aloha and accountability
Here is just some of what we have to offer:
Competitive pay
Health insurance
Vacation
Performance and team bonuses
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!
Build fun and rewarding career with an industry leader!
Apply now!
Work remote temporarily due to COVID-19.
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
Title: Office Manager
Company: Ace Handyman Services O’ahu
Location: Honolulu, HI
Category:
