Overview
Office Operations Coordinator Jobs in Kennesaw, GA at Tokio Marine HCC
Job Summary:
Kid Gloves is seeking a highly organized and detail-oriented Administrative Assistant to support daily operations and ensure smooth communication between clients, team members, and management. This role is essential in handling customer inquiries, scheduling, data entry, and follow-ups while providing excellent customer service. The ideal candidate will be proactive, adaptable, and comfortable managing multiple responsibilities in a fast-paced environment.
Key Responsibilities:
Phone & Message Management: Answer incoming calls, take detailed messages, and direct inquiries to the appropriate team members.
Trip Scheduling Support: Assist in coordinating and organizing long-haul moving schedules to ensure efficiency and smooth operations.
Client Communication: Act as a primary point of contact for interior design clients, addressing inquiries and providing updates on their projects.
Estimating Assistance: Support the team in preparing and reviewing estimates for moving and storage services.
Lead & Inquiry Follow-Ups: Follow up on leads, messages, and email inquiries to ensure timely responses and customer satisfaction.
Data Entry & Organization: Accurately enter and maintain data in company software, including customer details, trip schedules, and inventory records.
General Office Support: Assist with administrative tasks such as filing, document preparation, and other tasks as needed.
Qualifications & Skills:
Previous administrative, customer service, or office experience preferred.
Strong communication and interpersonal skills.
Excellent attention to detail and organizational abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and data entry software.
Ability to multitask and manage priorities in a fast-paced environment.
Experience in scheduling or logistics is a plus.
Professional and friendly demeanor with a strong customer service mindset.
Work Environment & Physical Requirements:
Office-based position with occasional interaction in the warehouse or with moving crews.
Frequent use of a computer, phone, and office equipment.
Ability to sit, stand, and move around as needed during the workday.
Benefits:
Competitive pay based on experience.
Health, dental, and vision insurance.
Paid time off and holidays.
Opportunities for career growth and advancement.
Employee discounts on moving services.
If you are an organized and customer-focused professional who enjoys a dynamic work environment, we encourage you to apply for our Administrative Assistant position today!
Job Type: Full-time
Pay: $15.00 – $17.00 per hour
Expected hours: 40 per week
Benefits:
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: In person
Title: Office Operations Coordinator
Company: Tokio Marine HCC
Location: Kennesaw, GA
