Overview
Office Services Supervisor: P&P District #34 Williamsburg #P3405 Jobs in Williamsburg, VA at Dept of Corr – Central Admin
Company Overview
Stuever & Sons under the A Head for Profits of Illinois (AHFP) ownership group is an industry leader in the beverage dispensing segment with the biggest geographic footprint of any other service provider. We install, service, and maintain draft beer systems, wine on tap, cocktails on tap, and coffee/water systems for the hospitality sector.
Position Overview
The position of Office Administrator is part of the accounting department of the A Head for Profits (AHFP) ownership group. The Office Administrator is responsible for collecting payments due to the company and recording transactions related to accounts receivable.
This position reports has accountability to the Controller and other key executive personnel.
General Duties and Responsibilities
Issue A/R invoices to customers daily via Quickbooks and/or other channels such as email, mail, phone, and customer billing portals
Facilitate payment of invoices by sending customers payment reminders, statements, and payment status inquiries via Quickbooks and/or other channels such as email, mail, phone, and customer billing portals
Consistently follow up on past due accounts according to escalating contact schedule detailed in Collections SOP
Document daily collections activity and keep record of customer interactions
Update and maintain customer accounts with correct contact, billing, tax and other information
Receive payments through various methods including check, debit/credit, and ACH
Process payments daily for customers with payment authorizations on file
Prepare cash and checks for deposit at bank and remote check scanner
Record invoice, payment, and deposit transactions promptly, accurately, and completely
Communicate with customers to obtain missing remittance details
Communicate with contractors and Operations/Management to obtain missing invoices and invoice details necessary for accounting records
Coordinate billing dispute resolution with Operations/Management and A/R Director
Meet regularly with the A/R team to review aging reports, difficult accounts, SOPs, etc.
Answer incoming phone calls to the office and direct them accordingly
Process mail and forward to the appropriate person/department
Other duties as assigned by the Controller and other key executive personnel
Required Skills
Customer service
Professional telephone etiquette
Superb written and verbal communication skills.
Strong time-management skills and multitasking ability.
High school diploma
Proven experience in another relevant administrative role.
Working knowledge of office equipment.
Proficient in Microsoft Office (Word, Excel, Outlook) with the aptitude to learn new software and systems.
Experience with Google Suite
Acute attention to detail.
Bilingual fluent in English and Spanish
Benefits:
A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs, and a commitment to work/life balance through our paid time off (PTO) programs, paid company holidays
Eligibility for health, dental, and vision coverage subject to a 60-day waiting period.
Stuever & Sons pays a portion of the employee’s monthly medical insurance premium to offset the cost of their plan
Free telemedicine through First Stop Health is provided to employees and their immediate family members who enroll in health benefits
Bi-annual performance reviews with pay increases
Salary:
$22.00 – $24.00 + growth opportunities and overtime hours
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Title: Office Services Supervisor: P&P District #34 Williamsburg #P3405
Company: Dept of Corr – Central Admin
Location: Williamsburg, VA
