Overview

Office Support Coordinator Jobs in Kitchener, Canada at D2L

D2L is a cloud company that is modernizing education and building the Future of Work. The old models of teaching and learning are in the midst of the largest transformation in history, and D2L is at the heart of that fundamental shift.

New models of teaching and learning enable a personalized, student-centric experience – and deliver improved retention, engagement, satisfaction, and results for learners of all ages – in schools, campuses, and companies.

D2L is disrupting the way the world learns, by providing the next generation learning environment and solutions to engage and inspire learners. And most importantly, by giving customers a platform that is easy, flexible, and smart. No other company provides a solution as robust and innovative as D2L.

D2L has had a singular mission for 25 years and is dedicated to that same mission in the years ahead: to transform the way the world learns – and by doing so, we will help improve human potential globally.

Every application we receive is personally reviewed by a member of our Talent Acquisition team – yes, a real person looks at your resume! While we use AI tools internally to streamline tasks like meeting notes, summaries, and administrative work, these tools never rank resumes, make hiring decisions, or influence candidate evaluations.

ABOUT THIS ROLE:

This is an entry‑level opportunity designed for a motivated, organized, and service-oriented individual looking to build a career in executive support and business operations. In this role, you will partner closely with senior leaders, gaining exposure to how the business operates while developing strong organizational, communication, and problem-solving skills.

You will support day-to-day administrative activities, coordination, and communication for executives, while also leveraging modern tools (including AI) to improve efficiency and effectiveness. This role offers significant learning, variety, and opportunities to grow within a collaborative environment with evolving priorities. This role also plays a critical part in ensuring consistent executive and operational support by providing coverage across leadership needs, contributing to AI-enabled transformation initiatives, and maintaining continuity of support across executive assistants and front-of-office functions

HOW YOU’LL MAKE AN IMPACT:

Administrative Support

  • Provide dedicated and ongoing executive support to assigned leaders, ensuring continuity and effectiveness of support aligned with evolving business needs.
  • Contribute to advancing AI transformation within the executive support function by adopting and applying AI tools to improve efficiency, insights, and ways of working.
  • Ensure seamless coverage across the Executive Assistant team, providing backup support during absences, vacations, or peak periods to maintain uninterrupted executive operations.
  • Provide reception support when required, ensuring continuity of service and enabling Facilities and workplace teams to focus on their core responsibilities.
  • Assist with travel coordination, including bookings, itineraries, and logistics.
  • Process expense reports and maintain basic budget tracking as needed.

    • Digital & AI Enablement

  • Use AI tools (e.g., Claude, Grok, OpenAI, and/or others) to:
    Draft and improve emails, documents, and presentations Summarize meetings, notes, and key information into actionable insights Support preparation of meeting briefs by compiling relevant background information and key points. Help identify opportunities to automate or streamline repetitive administrative tasks. Maintain organized digital files and materials using modern tools and systems. Apply sound professional judgment when using AI tools, ensuring accuracy, professionalism, and confidentiality of information.

    • Competencies:

  • Well organized with attention to detail
  • Strong written and verbal communication skills
  • Proactive, eager to learn, and adaptable in a collaborative environment with evolving priorities
  • Strong interpersonal skills and ability to collaborate across teams
  • Demonstrates sound judgment and professionalism when handling sensitive information
  • Digitally curious with willingness to adopt new tools and…

    • Title: Office Support Coordinator

    Company: D2L

    Location: Kitchener, Canada

    Category:

     

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