Overview
Operational Specialist/Hybrid Jobs in Oakville, Ontario, Canada at Insulet Corporation
Position: Operational Specialist (Hybrid)
Insulet started in 2000 with an idea and a mission to enable our customers to enjoy simplicity, freedom and healthier lives through the use of our Omnipod® product platform. In the last two decades we have improved the lives of hundreds of thousands of patients by using innovative technology that is wearable, waterproof, and lifestyle accommodating.
We are looking for highly motivated, performance driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!
Job Title:
Operations Specialist
Department:
Canada Commercial
FLSA Status:
Position Overview:
This position reports to the Head of Operations. Works to support the needs of the Insulet Canada Commercial Team. Responsible for coordination and management of support and liaison activities between the Commercial Team and the external stakeholders.
The ideal candidate must demonstrate strong administrative, managerial, coordination, planning and logistics skills as well as an ability to contribute creative yet practical solutions to problems. The ideal candidate will be able to work effectively in a key cross-functional role within Insulet Canada.
Responsibilities:
Management of the certification of clinical and independent Omnipod trainers, as well as accurate record keeping
Management of manual reimbursement training requests, including review for accuracy and support, consolidation for payment and processing, responding to partner questions
Management of online training and reimbursement Portal, supporting users and troubleshooting where required
Management and oversight of travel loaner program, ensuring that adequate paperwork is obtained and devices are fulfilled and returned.
Management of accurate data within the Salesforce system, coordination with Accounts Payable and Purchasing teams
Management of purchase requisitions and vendor payments
Entry and fulfillment of customer and employee product orders
Ability to be flexible handling priority activities to support the Commercial Team.
Performs other duties as required.
Education and Experience
Minimum Requirements:
Bilingual French – English speaking
Bachelor’s Degree or equivalent experience
Three years’ experience in field/office management role
Preferred Skills and
Competencies:
Excellent verbal and written communications skills.
Excellent interpersonal, managerial organizational skills, ability to work independently and as a member of a team.
Ability to prioritize, actively seek input and create innovative solutions to support the Commercial Team.
Must be able to work well in a team environment.
Very strong computer skills to include, but not limited to Salesforce, SAP, Word, Power Point, Visio, Excel.
Physical Requirements (if applicable):
This position may require up to 10% travel to facilitate key meetings and events.
Title: Operational Specialist/Hybrid
Company: Insulet Corporation
Location: Oakville, Ontario, Canada
Category: Administrative/Clerical (Business Administration, Office Administrator/ Coordinator)
