Overview
Operational Support Administrator Jobs in Kansas City, MO at HUB International
Distinctive Living is seeking a full-time Business and People Assistant/Concierge for our beautiful memory care community in Naples, FL!
Who We Are:
At Distinctive Living, we believe in helping our people realize their full potential. We’re committed to personal and professional growth and offer a workplace where individuals are respected, valued, and inspired to thrive. We’re proud to be recognized as a Certified Great Place to Work – four years in a row.
What You’ll Do:
Proactively assist residents, families, visitors and team members with questions or problems resulting in a positive experience; greet all visitors and answer incoming calls in a professional and respectful manner.
Monitors entry area for visitors and guests, greets and directs as necessary, answers incoming telephone calls and resident calls, forwards and takes messages, receives and sends packages for residents, assists with residents who request assistance with mailing letters and packages. manage the lobby; monitor and ensure desk and lobby are clean and neat; create a comfortable, inviting area; assist the activity director and/or others as necessary in promoting activities with residents in the lobby.
Support community leadership with HR administration, benefits coordination, compliance, and miscellaneous administrative tasks.
Assist with onboarding and orientation processes to set new hires up for success.
Maintain accurate and organized personnel and medical records in compliance with regulatory standards.
Assist with job postings, interviews, and front-line recruitment coordination.
Serve as a trusted resource for team members by answering HR-related questions and providing top-tier customer service.
Handle various administrative responsibilities, including reception support, document management, and data entry.
Oversee uniform and name tag distribution and maintain team readiness.
Play a key role in workers’ compensation tracking, safety compliance, and related claims.
What You’ll Bring:
High School Diploma or equivalent required; Associate or Bachelor’s in Business, HR, or related field preferred.
3+ years of experience in senior living, memory care, or healthcare-related environments.
Experience with Microsoft Word, Excel, payroll/timekeeping systems, and general office operations.
A heart for service, an eye for detail, and a strong sense of accountability.
Why Join Us?
Competitive Pay & Full-Time Benefits
Medical, Dental & Vision Insurance
401(k), STD/LTD, and Life Insurance
Team Member Discount Program, Paid Time Off
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Title: Operational Support Administrator
Company: HUB International
Location: Kansas City, MO
