Overview
Operational Support Specialist Jobs in Brentwood – Tennessee – USA at Dominion Payroll
Job Description
Job Description
Dominion Payroll is hiring an Operational Support Specialist in Nashville, TN!
If you’re looking for anexcitingcareer with one of the fastest growing, independent payroll companies in the country, with a team of motivated colleagues and proven leaders providing unlimited learning potential, then Dominion Payroll is where you want to be. We pride ourselves on being a successful alternative to large, publicly-owned payroll companies. At Dominion Payroll we bring unique solutions to the marketplace and strive to delight our customers every day.
We are engaged in our communities and contribute to local non-profits. Join us today to learn why we’re quickly becoming the premier choice in customized payroll and HR solutions.
Reasons you should join Dominion Payroll:
Rock solid industry leader for HCM and payroll and original partner in the iSolved Network
An Inc. 5000 honoree for 12 consecutive years for being one of the fastest growing companies in the country
Renowned for 99%customer retentionwith industry leading Net Promoter Score
Proprietary, web-based technology that provides competitive advantages
Locally owned and operated
Phenomenal opportunities foradvancement
Here’s what you’ll do day-to-day:
HCM Technology/Client Support:
Contact clients daily to provide reminders for upcoming payroll processing deadlines.
Assist clients with resolving employee and client user lockouts within the software system.
Enter garnishment data for clients on a daily basis.
Input pay card data for clients and alert packout as required.
Manage the preliminary termination process for clients when needed.
Conduct garnishment audits and handle related tasks.
Assist clients directly with basic needs related to their accounts as required.
Participate in special projects as assigned.
Packaging Operations:
Print, seal, and package all client payroll print jobs while ensuring the quality parameters and deadlines are met.
Assemble parcels for shipping, including inserting items into shipping envelopes, weighing packages, and affixing labels.
Ensure all clients are billed daily for packout-related services.
Manage local (USPS and Courier) and Fed Ex delivery of packages for clients.
Research and resolve any client inquiries related to package deliveries.
Update the system with specific wrapping instructions, ‘attention to’ contacts, and delivery instructions for individual client accounts.
Ensure that printing equipment and supplies are well-maintained and operational.
Handlecommunicationand rapport with vendors for order placements and necessary equipment repairs.
Proactively take measures to prevent errors and minimize waste in daily tasks and operations.
Preferred Qualifications
Six (6) months to one (1) year of relevant experience and/or training, or equivalent combination ofeducationand experience.
High school diploma or equivalent (GED).
Must be highly proficient and fully functional in all Microsoft Office applications, especially Microsoft Excel and able to effectively utilize available office management technology.
Exceptional organizational skills andmulti-taskingabilities along with attention-to-detail with a high degree of accuracy.
Professional, articulate and able to use good independent judgment and discretion.
Excellent interpersonal skills and ability to build strong relationships at all levels internally and externally.
Outstanding verbal an…
Title: Operational Support Specialist
Company: Dominion Payroll
Location: Brentwood – Tennessee – USA
Category: Administrative/Clerical
