Overview
Operations Administrator Jobs in San Diego, CA at Lot Management
Current employees: Please apply through the employee portal to be considered for this opportunity.
Pay Range:
$21.96 – $26.85 Hourly
Department:
Health Department
Job Type:
Regular Represented
Exemption Status:
United States of America (Non-Exempt)
Closing Date (Open Until Filled if No Date Specified):
July 07, 2025
The Opportunity:
This Work Matters!
We seek leaders, achievers and doers who bring skill and passion to a challenging and evolving environment. At the
Multnomah County Health Department
we are all inspired by the mission: We work with communities to advance health equity, protect the most vulnerable, and promote health and wellness for everyone and we uphold the values: Compassion and Care, Empowerment, Racial Equity, Creativity and Integrity. We create a culture of respect, trust and understanding for the highly diverse population we serve in our communities.
The Office Assistant 2 (OA2) – Spanish assists clients seeking either Sexually Transmitted Infections (STI) or Communicable Disease services and Multnomah County employees in scheduling their health screening appointments with Occupational Infectious Diseases (OID) in scheduling appointments via in person or over the phone. Along with assisting clients this position is tasked with clerical tasks to maintain clinic flow.
The OA2- Spanish is part of a dynamic administrative team consisting of three Office Assistants, this one included, and has an Office Assistant Senior as their Front Desk Lead. This position needs the ability to work with communities affected by sexually transmitted infections in a professional and non-judgmental manner including working with men that have sex with men, injection drug users, youth and Black, Indigenous and People of Color (BIPOC) communities. This position is on-site and in-person.
Knowledge, Skills and Abilities (KSA): Position requires bilingual Spanish/English skills. Language testing will be required.
As the Office Assistant 2, your duties will include:
Program Support
Provide administrative support to the team and program as requested.
Assist clients who are seeking STI or communicable disease services with scheduling appointments.
Assist employees who are seeking Occupational Infectious Diseases (OID) health screenings with scheduling appointments.
Provide services through various methods including phone, email, Electronic Medical Record (EMR), messaging systems, in-person or paper charts.
Collect cash or credit card payments and report end-of-day monies report.
Explain the types of services provided by the clinic and redirect clients to appropriate resources.
Work with Protected Health Information (PHI) and maintain HIPAA compliance.
Work cooperatively and use positive and effective communication with co-workers and supervisors.
Work with the diverse populations of the program, including Black, Indigenous and People of Color (BIPOC), LGBTQ+, men who have sex with men (MSM) and homeless clients.
Clerical Support
Order medical and office supplies.
Process Release of Information documents for STI clients.
Answer calls for multiple programs, manage sending and receiving faxes, and troubleshoot/problem solve any office technology malfunctions.
Work collaboratively with other Office Assistants/administrative staff, program staff, clinicians and clinic support staff to maintain the clinic operating efficiently.
Manage the Work queue in the EPIC medical record.
Maintain and manage the sick line and email for the clinic staff.
Maintain proficiency in office technology to support operations (including computer, EPIC medical records system, and Google systems such as email and chat).
Receive technical supervision and direction from Office Assistant Senior team lead.
Multnomah County offers an exceptional benefits package, including employer-funded retirement savings; health and dental insurance at very low cost to full-time employees and their dependents; paid parental leave; wellness programs; a focus on work-life balance; and much more. Find more details on our
benefits website
.
Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect, trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the County’s attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.
TO QUALIFY:
We will consider any combination of relevant work experience, volunteering, education, and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications, review our overview of
the selection process
page.
Minimum Qualifications (REQUIRED):
Education: Equivalent to the completion of the twelfth grade; AND
Experience: Two (2) years of general office support or customer service experience dealing directly with the public.
Knowledge, Skills and Abilities (KSA): Position requires bilingual Spanish/English skills. Language testing will be required.
Preferred Qualifications/Transferable Skills*: You do not need to have the following preferred qualifications/ transferable skills to qualify. However, keep in mind we may consider some or all of the following when identifying the most qualified candidates.
Obtain BLS CPR Certification within 60 days of hire
Experience providing professional customer service to diverse communities.
Work experience in a clinic or health setting
Training or experience working with data entry, databases or Electronic Health Records Systems such as EPIC.
Previous experience working in an environment focused on STI, communicable disease, or tuberculosis (TB) prevention and control.
Respect and appreciation for ethnic and cultural diversity.
Ability to collaborate and build relationships to achieve positive work outcomes.
Transferable skills: Your transferable skills are any skills you have gained through education, work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.
Pay Equity: Please be advised that the pay range listed for this position is intended to provide general guidance on the earning potential for the role. However, actual compensation will be determined in accordance with the Oregon Equal Pay Law and will take into account factors such as the candidate’s relevant experience and education. Candidates should expect that initial offers will be made within the listed pay range and may not be at or near the top of the range.
SCREENING & EVALUATION (REQUIRED):
The Application Packet: You must submit ALL requested items below. Failure to do so will be deemed as an incomplete application.
1. Attach a Resume demonstrating you meeting minimum qualifications; AND
2. Attach a Cover Letter addressing the following:
Demonstrate your experience working with diverse vulnerable populations; and
How you meet the qualifications for this position; and
Why you are interested in the position
Note: The application, resume and cover letter should demonstrate your work experience/skills and how it is related to those shown in the ‘Overview’ and ‘To Qualify’ sections of the job announcement. Please be thorough, as these materials will be scored and determine your eligibility to advance in this recruitment process.
The Selection Process: For details about how we typically screen applications, review our
overview of the selection process
page. We expect to evaluate candidates for this recruitment as follows:
Initial review of minimum qualifications
An evaluation of application materials to identify the most qualified candidates
Consideration of top candidates/interviews
Background, reference, and education checks
Spanish Language exam
ADDITIONAL INFORMATION:
Type of Position: This hourly union-represented position is eligible for overtime
Type: Represented
FLSA: Non-Exempt
Schedule: Monday through Friday (Schedule to be Determined). Please note this is an .8 FTE position, equivalent to 32 hours per week.
Work Location: Gladys McCoy Building, 619 NW 6th Ave, Portland, OR 97209.
Serving the Public, Even During Disasters:
Everyday, Multnomah County staff work together to serve as a safety net for our communities. During a disaster, this safety net becomes even more critical. All County employees have a role in serving the public during inclement weather, natural disaster, or other types of community emergency response. During these emergency responses, while typically there begins with a call for volunteers, county employees may ultimately be reassigned from their current position to a role in the emergency response in order to support the critical needs presented by our communities. For more information, please visit the
Disaster Service Worker Information
page.
Diversity and Inclusion: At Multnomah County, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees.
We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran or protected veteran status, genetic information and other legally protected characteristics. The
EEO Know Your Rights poster
is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.
Veterans’ Preference: Under Oregon Law, qualifying veterans may apply for veterans’ preference. Review our
veterans’ preference page
for details about eligibility and how to apply.
Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.
Questions?
Recruiter:
Selina McCoy
Email:
[email protected]
Phone:
+1 (971) 3477395
Application information may be used throughout the entire selection process. This process is subject to change without notice.
Disclaimer: This announcement is intended as a general descriptive recruitment guide and is subject to change. It does not constitute either an expressed or implied contract.
Job Profile:
6001 – Office Assistant 2
Show more
Title: Operations Administrator
Company: Lot Management
Location: San Diego, CA
