Overview
Operations Advisor Jobs in Gilroy, CA at Tesla
Full Job Description
Tesla participates in the E-Verify Program
What to Expect
The Operations Advisor creates and maintains operational efficiencies to drive productivity within the store. The Advisor role supports and empowers the Customer Experience, Tesla Advisors, and Management teams to possess and utilize the tools necessary to meet and exceed targets. You will proactively provide organization and support to maximize performance and productivity.
To succeed at Tesla, you must be energetic, highly organized, and hard working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success. We will reward team players who help others succeed and empower the team around them.
What You’ll Do
Work closely with other employees to ensure smooth transitions for customers toward a successful delivery appointment
Demonstrate mastery of presenting, selling and delivering the entire Tesla eco-system.
Prepare customer loan and DMV documents prior to delivery appointment and confirm accuracy
Maximizing Tesla Scheduling Service calendar for drives and delivery
Maintaining store facilities: supplies ordering, work orders, vendor communication
Maintaining store fleet: coordinating service, allocation Management
Compiling and running daily + weekly reports to analyze store performance and improve
What You’ll Bring
At least 1 year of related experience
Proven ability to develop collaborative relationships and act as a well-respected, trusted partner with whom others want to work
Positive, enthusiastic and passionate mindset
Proficient with Microsoft Office suite and CRM tools (Salesforce preferred)
Ability to work evening hours, weekends and holidays in a retail environment
Ability to obtain appropriate state licensing, where applicable
Must be at least 18 years of age and maintain a valid driver’s license
Compensation and Benefits
Benefits
Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:
Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
Family-building, fertility, adoption and surrogacy benefits
Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
LGBTQ+ care concierge services
401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
Company paid Basic Life, AD&D, short-term and long-term disability insurance
Employee Assistance Program
Sick and Vacation time (Flex time for salary positions), and Paid Holidays
Back-up childcare and parenting support resources
Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
Weight Loss and Tobacco Cessation Programs
Tesla Babies program
Commuter benefits
Employee discounts and perks program
Expected Compensation
$19.00 – $48.00/hour + cash and stock awards + benefits
Pay offered may vary depending on multiple individualized factors, including market location, job-related knowl…
Title: Operations Advisor
Company: Tesla
Location: Gilroy, CA
Category:
