Overview
Operations Assistant Jobs in Latin America at Globaltize
Title: Operations Assistant
Company: Globaltize
Location: Latin America
Job Title: Operations Assistant
Location: Remote (9:00am to 5:00pm US Pacific time)
Employment Type: Full-Time
About the Role:
Exciting opportunity for an individual who is experienced in assisting multiple managers and teams within an organization and who enjoys a fast-paced and varied admin role.
In this position you will be providing direct support to the Operations Manager and CEO for a wide range of administrative and operational tasks critical to scaling a fast-growing manufacturing company with a diverse brand portfolio.
Most of the responsibilities are administrative in nature but there is a need to see the big picture, to be business savvy, to be able to move things forward, and to be excited to be part of a growing business.
Requirements:
- Minimum 5–7 years of experience in an executive assistant, project management, or operations support role
- 4+ years of experience within the manufacturing or e-commerce sectors
- Excellent organizational skills with the ability to be clear and concise in English in both written and verbal communication.
- Be able to follow instructions, write them down, and create a procedure document if one does not exist for an area of responsibility.
- Proactive, detail-oriented, and capable of handling confidential information with discretion.
- Be willing to ask clarifying questions and prioritize in a fast-paced environment when multiple requests are made.
- Learn preferences and procedures, as well as work styles of a diverse team, to be able to anticipate needs.
- Aptitude and willingness to learn new technology as needed.
- Think critically and be willing to confidently offer suggestions when appropriate.
- Experience working with executives or founders preferred.
Responsibilities
- Coordinating with internal and external contacts to gather and compile necessary information and deliverables.
- Identify tasks suitable for delegation and facilitate their reassignment to the appropriate individuals or teams.
- Support meetings by managing agendas, preparing materials, utilizing AI tools to record and summarize, and ensuring task follow-through.
- Maintain an accurate and consistent reporting cadence across functions in Accounting, Sales, Marketing, Product, and Customer Support.
- Entering contacts and relevant information into databases or spreadsheets.
- Filter out spam, unsubscribe from unnecessary emails, prioritize important communications, and draft or send responses when appropriate.
- Oversee maintenance of digital file storage and retention practices to ensure easy access and retrieval of company documents.
- Review and edit documents for grammar, formatting, and consistency with corporate standards.
- Support the Marketing team in building a strong social media presence across platforms such as LinkedIn, Twitter, Facebook, and Instagram.
- Provide support with miscellaneous tasks such as research, purchasing, and ordering items as needed.
Tools & Software
Required, High Proficiency
- Google Suite (Gmail, Docs, Sheets, Slides, Drive, Sites)
- Microsoft Office (Word, Excel, PowerPoint)
- Data Storage (Dropbox)
- Communication (Slack, Zoom)
- Relationship Management Software for Customer and Vendor activity
- Project Management (Clickup)
- E-Commerce (Shopify, Amazon, Walmart, Target, Faire)
- Artificial Intelligence Tools
Desirable, Some Experience or Familiarity
- Adobe Suite (Acrobat, Illustrator)
- Social Media (Facebook, Instagram, TikTok, Pinterest, Flip)
- Email Marketing (Klaviyo)
