Overview
Operations Assistant Hybrid Jobs in Windsor – England – UK at Journey recruitment
Do you have a
proven track record
in customer service with great call handling experience? Are you looking to work mainly from home but with occasional visits to the office in Windsor, Berkshire? (two or three times a month) Our client is a leading digital healthcare provider, and this is an excellent role for you if you have an interest in technology and apps as you will be troubleshooting and giving guidance to customers about using the app as well as supporting the clients
with general day to day enquiries. They require someone with a friendly, professional phone manner who loves to deliver outstanding customer service. This role involves taking a high volume of inbound calls and the company are paying a salary of £22,500
– £23,500 depending on experience.
Working hours:
Mainly
working from home
9-5.30 Monday to Friday – 37.5 hours per week (you will work an occasional day over the weekend every few weeks and will be paid overtime for this or will take the day in lieu each month) Additionally
every few weeks there will be a late shift or an early shift to do which are spread out across the team. (earliest start 7am and latest finish 8pm) In this job role you will will focus on providing services to a range a broad range of customers and will ensure the smooth running of the services. The role will be varied with no two days being the same.
The role will require a large amount of patient
and client contact and the successful candidate should be customer focussed with great
communication skills
. Your responsibilities as a Operations Assistant:
Supporting and providing administrative services to the growing panel of suppliers To manage and resolve a high level of telephone client calls, whilst delivering fantastic customer service To support the executive assistant in supporting the
senior management
team
Able to
work to KPI’s Attributes for the ideal Operations Assistant Highly Organised and able to work on own initiative Excellent
communication skills
Ability to
problem solve with a common sense approach
Attention to detail
Open and honest approach at all times Customer Focussed Please send your CV across today to apply for this fantastic role!!!!!!!!!
Title: Operations Assistant Hybrid
Company: Journey recruitment
Location: Windsor – England – UK
Category: Customer Service/HelpDesk, Administrative/Clerical
