Overview
Operations Coordinator Jobs in Philadelphia, PA at IndeVets
Voted one of INC.’s Fastest Growing Companies in 2022, IndeVets is a company devoted to making the lives of veterinarians better. Surprisingly, vets are overworked, burned out, and struggle to balance the extreme demands of their work with family and their personal lives. Compounding this, they are burdened with extraordinary student debt and many report that being a vet isn’t what they expected or dreamed it would be. IndeVets has created a whole new way to practice that puts vets first. We partner with forward-thinking practices that share our high clinical standards and our values because we believe vets deserve way more than a job that pays the bills; they deserve a job they love.
Our team is growing faster than a Great Dane and we are looking for more amazing people to join our mission.
We’re seeking a motivated Operations Coordinator to be part of a great team working together to coordinate Support Operations. Operations Coordinators are positioned at the heart of the company and handle client, employee, and headquarter requests.
The right candidate will have previous experience in a high-volume customer service position. Excellent attention to detail and ability to handle multiple priorities is a must!
This is a great position for an independent customer service professional looking to grow their career.
Responsibilities
Provide excellent customer service to clients, employees, and HQ departments
Act as primary support operations intake and triage coordinator
Assist with operations management by triaging support requests, tracking progress, and following issues through to resolution
Support Headquarters in day-to-day operational tasks, including task management, communications, data entry, light data analysis, and reporting
Qualification Requirements
Superior communication and customer service skills
Data entry and light data analysis experience is preferred
Previous experience in a high transaction volume position
Computer proficiency with MS Office, CRM technology, and project management software experience
Ability to juggle multiple priorities
Benefits
Did we mention we have competitive pay and great benefits? Specifically
Medical Insurance with a monthly Company contribution
Low-Cost Dental and Vision Insurance
Company-Paid Short-Term Disability Insurance
Low-Cost Long-Term Disability Insurance
Company-Paid Life and Accidental Death & Dismemberment (AD&D) Insurance
Voluntary Employee, Spouse, and Dependent Life Insurance
Company-Paid Employee Assistance Program (EAP)
Paid Parental Leave
Generous Paid-Time Off
401(k) and Roth 401(k) contribution with 100% employer match up to the first 4% with no vesting period
About Us
Our HQ may be in Philadelphia, but we provide flexibility to work from your home office!
Founded in 2018, IndeVets is on a mission to bring balance, fulfillment, and joy to veterinary medicine. We have created a whole new way to practice veterinary medicine that puts vets first. We provide the freedom of relief work, the stability of an associate position, and a team dedicated to helping vets thrive. We unite thousands of hospitals with the nation’s top veterinarians to deliver what matters most in animal care—happy, healthy doctors performing at their best. Officially certified as a Great Place to Work®!
IndeVets is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to…
Title: Operations Coordinator
Company: IndeVets
Location: Philadelphia, PA
Category:
