Overview

Operations Coordinator Jobs in Austin, Texas, USA at Priority Dispatch Corp.

Position: Payments and Operations Coordinator

Job Details

Job Location: TX – Pond Springs – Austin, TX

Position Type:
Full Time

Education Level:
High School

Salary Range: $18.00 – $20.00 Hourly

Job Category:
Admin – Clerical

Description

Life at Amplify

As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impacts our community through our profits. We’ve been named a Top Workplace by the Austin American-Statesman for six years in a row. We’re the only full-service financial institution that doesn’t have deposit fees of any kind. We seek teammates inspired by our mission and eager to grow their careers.

Amplify upholds our commitments to culture, community, inclusion, and more.

We believe in giving back to our community. We offer up to 40 hours per year of paid volunteer time during work hours to support community service.

Position Summary

The Payments & Operations Coordinator provides timely customer service through daily payment processing. Responsibilities include coordinating information from various sources, navigating multiple systems to research and resolve issues.

Responsibilities

Scan, index, and verify documents to maintain accuracy and proper retention.

Verify off-site stored documents, log them, and destroy originals as per policy.

Process daily mail, including deposits, loan payments, and correspondence.

Manage plastic replenishments and audits.

Handle document and card destruction in compliance with policies.

Assist with Foreign Collection and Return Deposit items.

Respond to member and teammate research requests.

Monitor departmental email inboxes and phone lines.

Assist with posting incoming wires.

Help teammates with electronic documents and retrieval questions.

Uphold credit union policies and promote organizational culture.

Qualifications

High school diploma or GED required. Must be bondable. Proficient in PC, Microsoft Office, 10-key calculator, and phone. Prior experience with Hyland OnBase or Fiserv DNA is preferred. Reliable internet of 50

MBPS is required.

Must present professionally, handle routine tasks independently, and understand credit union products, policies, and regulations. Ability to analyze data and respond flexibly to changing needs is essential.

What We Offer

Benefits include medical, dental, 401(k), volunteer opportunities, tuition benefits, and paid volunteer hours. We aim to support your personal and professional growth.

Starting Pay & Benefits

Pay ranges from $18 to $20 per hour, plus benefits.

Location

This role is for candidates residing in the Austin Metro area, TX.

Team Member Testimonials

Learn why coworkers enjoy working at Amplify and see us on Comparably.

Amplify is an Equal Employment Opportunity Employer, welcoming diverse backgrounds and experiences. Reasonable accommodations are available for individuals with disabilities.

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Title: Operations Coordinator

Company: Priority Dispatch Corp.

Location: Austin, Texas, USA

Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry)

 

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