Overview
Operations Coordinator Jobs in Austin, Texas, USA at Priority Dispatch Corp.
Position: Payments and Operations Coordinator
Job Details
Job Location: TX – Pond Springs – Austin, TX
Position Type:
Full Time
Education Level:
High School
Salary Range: $18.00 – $20.00 Hourly
Job Category:
Admin – Clerical
Description
Life at Amplify
As a growing, tech-focused credit union, Amplify Credit Union delivers value to our members through our products and impacts our community through our profits. We’ve been named a Top Workplace by the Austin American-Statesman for six years in a row. We’re the only full-service financial institution that doesn’t have deposit fees of any kind. We seek teammates inspired by our mission and eager to grow their careers.
Amplify upholds our commitments to culture, community, inclusion, and more.
We believe in giving back to our community. We offer up to 40 hours per year of paid volunteer time during work hours to support community service.
Position Summary
The Payments & Operations Coordinator provides timely customer service through daily payment processing. Responsibilities include coordinating information from various sources, navigating multiple systems to research and resolve issues.
Responsibilities
Scan, index, and verify documents to maintain accuracy and proper retention.
Verify off-site stored documents, log them, and destroy originals as per policy.
Process daily mail, including deposits, loan payments, and correspondence.
Manage plastic replenishments and audits.
Handle document and card destruction in compliance with policies.
Assist with Foreign Collection and Return Deposit items.
Respond to member and teammate research requests.
Monitor departmental email inboxes and phone lines.
Assist with posting incoming wires.
Help teammates with electronic documents and retrieval questions.
Uphold credit union policies and promote organizational culture.
Qualifications
High school diploma or GED required. Must be bondable. Proficient in PC, Microsoft Office, 10-key calculator, and phone. Prior experience with Hyland OnBase or Fiserv DNA is preferred. Reliable internet of 50
MBPS is required.
Must present professionally, handle routine tasks independently, and understand credit union products, policies, and regulations. Ability to analyze data and respond flexibly to changing needs is essential.
What We Offer
Benefits include medical, dental, 401(k), volunteer opportunities, tuition benefits, and paid volunteer hours. We aim to support your personal and professional growth.
Starting Pay & Benefits
Pay ranges from $18 to $20 per hour, plus benefits.
Location
This role is for candidates residing in the Austin Metro area, TX.
Team Member Testimonials
Learn why coworkers enjoy working at Amplify and see us on Comparably.
Amplify is an Equal Employment Opportunity Employer, welcoming diverse backgrounds and experiences. Reasonable accommodations are available for individuals with disabilities.
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Title: Operations Coordinator
Company: Priority Dispatch Corp.
Location: Austin, Texas, USA
Category: Administrative/Clerical (Office Administrator/ Coordinator, Data Entry)