Operations Manager Jobs in New York City, NY at Cushman & Wakefield
Job Description Summary
Job Description Summary
Cushman & Wakefield is a leading global real estate services firm that delivers exceptional value for real estate occupiers and owners. Our iconic brand and approximately 53,000 people operate across 400 offices in 60 countries. We believe you get out of life, what you put into it. We are making the most of all the incredible opportunities life offers – for our people, our clients and our communities.
If you love to make things happen, we’d love for you to make them happen with us. With so many passions to pursue, businesses to drive and so much good to do, we think you should join us.
Our New York City Brokerage team is looking for an experienced and solutions-orientated Operations Manager to join our team. This role is responsible for developing and managing brokerage support professionals and will work closely with the executive leadership team to run the business and implement strategic initiatives. This position will partner with our Managing Director of Brokerage to support our Office Leasing and Retail service lines and implement and enhance our Early Career Development Program.
The ideal candidate is highly strategic, growth/business orientated, has proven ability to influence at a leadership level, keen attention to detail and ability to effectively manage multiple priorities. This role requires a high level of accountability, adaptability, and collaboration
Build strong trusted relationships with the executive leadership team, brokerage professionals, colleagues and reports
Optimize operating processes and creatively solve problems to ensure the business operates in an efficient and effective manner
Lead and support critical projects based on emergent business needs
Provide formal leadership, mentoring and supervision to administrative and brokerage support professionals
Lead performance management, employee coaching and counseling in partnership with our People Partner
Assist in the enhancement and implementation of our Early Career Development program for our Associate Brokerage Professionals and provide operational support to our Managing Director of Office Leasing and Retail Services.
Organize, assist, oversee and lead internal meetings and events
Work with the Director of Operations on projects and business continuity issues
Responsible for partnering with talent acquisition on all recruiting and onboarding
Manage the employee experience, including onboarding of new hires, preparing space and equipment etc.
Manage offboarding of brokerage professionals and support employees
Manage broker licenses, and educational requirements and follow up on any delinquencies or upcoming actions required
Coordinate office moves and confirm seating plans with the Facilities team, working in conjunction with IT, and management
Ensure corporate standards and internal company processes and systems are leveraged and adhered to
Coordinate support for our Brokerage professionals
In the absence of a Broker Support Professional role, perform administrative duties such as concierge support, booking travel, answering phones, managing conference spaces, receiving guests, cleaning kitchens and conference spaces, collecting and distributing mail, submitting maintenance requests etc.
Role will report to the Director of O…
Title: Operations Manager
Company: Cushman & Wakefield
Location: New York City, NY