Overview
Operations Program Specialist – University Housing Jobs in San Luis Obispo, California, USA at The California State University
Operations Program Specialist – University Housing
Apply nowJob no: 547274
Work type: Staff
Location: San Luis Obispo
Categories: Unit 9 – CSUEU – Technical Support Services, Administrative, Probationary, Full Time, On-site (work in-person at business location)
Position Description
Job Summary
The University Housing Planning and Support Services oversees multiple dynamic areas and is responsible for proactive analysis of complex issues, process improvement, and communication of department-specific information to the residential community and campus stakeholders. Under the general direction of the Assistant Director of Facilities Operations and Sustainability, the incumbent provides lead direction to professional and administrative staff, manages day-to-day operations for the Customer and Work Order unit, and ensures organizational goals and deadlines are met.
The role also acts as a liaison to departments, residents, contractors, and vendors, and handles administrative analysis for tasks such as work order database management, room/apartment condition inventory, key control inventories and training, damage charge analytics, and oversight of special event programs.
Department Summary
University Housing, part of the Division of Student Affairs, includes Facilities Operations, Housing Administration, Custodial Operations, Diversity and Inclusion, and Residential Student Experience. It provides housing for over 8,800 students and aims to create a diverse, engaging environment that inspires residents to Learn by Living.
Key Qualifications
Ability to lead work direction for student assistants and staff through measurable KPIs and achievable objectives.
Excellent organizational and time management skills, with the ability to plan and execute multiple projects in a fast-paced environment.
Ability to analyze and evaluate software functionality, perform fit-gap analyses, and design efficient business practices.
Strong communication skills to convey technical information to varied audiences.
Ability to identify problems from detailed and broad perspectives and navigate discussions to minimize negative impacts during solution design.
Education and Experience
Graduation from a four-year college or university, with three years of relevant experience. A graduate degree may substitute for one year of experience. Additional experience may substitute for education on a year-for-year basis.
Salary and Benefits
Anticipated Hiring Range: $65,000 – $85,000 per year
Classification Range: $55,176 – $99,816 per year
Cal Poly offers comprehensive benefits including health, dental, vision insurance, retirement, and educational benefits. Visit our benefits website for more information.
About Cal Poly
Cal Poly is a nationally-ranked public university in San Luis Obispo, CA, known for its Learn by Doing philosophy. It hosts over 20,000 students in various disciplines, emphasizing hands-on learning, small classes, and close mentor ships to prepare students for impactful careers. For more information, visit calpoly.edu.
Equal Opportunity and
Inclusion
Cal Poly is committed to diversity and equal opportunity, providing an inclusive environment that respects all perspectives and identities. We adhere to all applicable laws and policies to prevent discrimination, harassment, and retaliation.
We foster a culture of open dialogue, respect, and belonging, supporting student success and community engagement through various initiatives and programs.
Additional Information
Background checks are required for employment. Cal Poly is not a sponsoring agency for employment visas. Applicants must be authorized to work in the U.S. without sponsorship. Positions are posted for at least 14 days.
Advertised: May 15, 2025, Pacific Daylight Time
Applications close:
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Title: Operations Program Specialist – University Housing
Company: The California State University
Location: San Luis Obispo, California, USA
Category: Administrative/Clerical (Administrative Management, Business Administration)
