Overview
Operations & Scheduling Coordinator (UK-Based Business – Remote SA) Jobs in South Africa at VirtuHire
Title: Operations & Scheduling Coordinator (UK-Based Business – Remote SA)
Company: VirtuHire
Location: South Africa
We are looking for a highly organized, proactive, and confident Operations & Scheduling Coordinator to support the day-to-day running of a busy, UK-based service-led business. This role is a 100% remote position specifically for talent based in South Africa who can support our UK operations during standard UK business hours.
You will play a key role in ensuring jobs are scheduled effectively, client communication is handled professionally, and operational administration runs smoothly. This is an ideal role for someone who thrives in a fast-paced environment and enjoys being at the center of a busy operation.
Requirements
Key Responsibilities
- Scheduling & Coordination: Efficiently manage and schedule jobs across the diary for UK-based engineers and trades staff
- Client Support: Act as the first point of contact for incoming calls and emails, providing a professional and responsive experience for our UK clients
- Administration: Manage general admin tasks and keep all records, systems, and job information up to date
- Payments: Support with payment reconciliation and tracking outstanding balances
- Operational Support: Help improve internal processes and assist in handling day-to-day operational challenges or conflict resolution
Requirements
- Experience: Previous experience in administration, scheduling, operations, or customer service
- Communication: Strong written and verbal communication skills with the confidence to deal with people over the phone
- Problem Solving: A proactive "out-the-box" thinker who is calm under pressure
- Tech Literacy: Comfortable using technology and various business systems independently
- Reliability: Highly organized with strong time management skills and a detail-oriented approach
- Nice to Have: Experience in trades, maintenance, construction, or field-based service businesses
Benefits
Remote Work: Fully remote position based in South Africa.
Annual Leave: 28 days annual leave, including bank holidays.
Company Perks: Company-paid lunch every 2 weeks.
Growth: An opportunity to take on variety and responsibility within a busy UK operation.
