Overview
Ops – Administrative – Supervisor, Patient Service Representative Jobs in Mount Pleasant, SC at American Health Imaging
Full Job Description
US Radiology is one of the largest and most progressive radiology groups in the country. Our mission is to make the best of radiology better to improve lives. With over 5,000 team members and over 175 outpatient imaging centers across 13 states, our team conducts nearly 8 million studies annually. US Radiology is a partnership of leading sub-specialized radiology groups, high-quality imaging centers and health systems built around a commitment to best-in-class clinical excellence, operations, infrastructure, and state-of-the-art technology.
Position Type: Full Time
Hours: Monday-Friday 10am-6:30pm
Location: 1172 US Highway 41 Suite 103 Mt Pleasant, SC 29466
Initial training will be in Atlanta, GA
American Health Imaging is actively searching for a Patient Service Representative Supervisor to join our team in Mount Pleasant, SC. This is a full-time position with the following schedule: Monday to Friday, 10:00 AM to 6:30PM*.
Shift differential will apply to hours worked after 5 pm on weekdays or any hours on the weekend.
The Patient Service Representative Supervisor is responsible for creating and maintaining a positive, welcoming environment for all patients, families, and visitors while performing the requested duties. These duties will include interviewing patients and/or families to obtain all demographic and financial information, scheduling and confirming patient appointments, verifying patient insurance, explaining financial responsibility to patient or patient representative, and collecting same-day payments.
Additional Responsibilities:
Manages the training and onboarding of new team members
Participates in the recruiting, interviewing, and hiring process
Leads regular staff meetings and associate one-on-ones
Monitors and approves timecards
Initiates and participates in staff performance evaluations and on-going development of team members including performance improvement plans, disciplinary actions and/ or terminations when necessary
Defines job responsibilities/specialty tasks and priorities
Develops and monitors the teams’ performance through a QA process
Establishes employee schedules to provide for planned time off, ensuring appropriate staffing levels and adequate department coverage (5%)
Completes other tasks and projects as assigned
Education and Experience:
High School Diploma or equivalent required.
2-3 years office experience in a healthcare setting
Excellent customer service skills
Robust benefit offerings include:
Monthly bonus opportunity
Medical / Dental / Vision / Life / Pharmacy Plans, with Benefits effective first day of the month following hire date
401(k)
Paid Vacation Time
PTO Accrual Beginning Day 1
Colleague Referral Bonus Program
U.S. Radiology Specialists is an equal opportunity at will employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin.
Title: Ops – Administrative – Supervisor, Patient Service Representative
Company: American Health Imaging
Location: Mount Pleasant, SC
Category:
