Order Desk Admin Jobs in Toronto, Ontario, Canada at PRUDENT PROsource

Title: Order Desk Admin

Company: PRUDENT PROsource

Location: Toronto, Ontario, Canada

The order desk representative will manage incoming customer orders and provide exceptional customer service.

The ideal candidate will be responsible for the following:

· Processing customer orders over the phone or email in a timely manner

· Receiving and responding to customer complaints and order issues

· Checking inventory records to determine availability of requested product.

· Maintaining the company database by adding and editing customer information from database.

· Following up on logistics of orders and delivery of orders.

· Additional administrative work as assigned

The ideal candidate will possess the following:

· 2-3 years of order desk experience within the construction industry preferred

· Knowledge of BisTrack software preferred

· Minimum of 2 years of administrative experience required

· Strong attention to detail, organizational skills and the ability to prioritize tasks

· Strong interpersonal skills and written/verbal communication skills

· Proficiency in Microsoft Excel, Word and Outlook

Inventory 4 times per year mandatory

Job Type: Full-time

Benefits:

Schedule:

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