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Company: Optimal Healthcare Cayman
Location: Dubai, Dubai, United Arab Emirates
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Receptionist Administrator
23/03/2026
- By Andrew Vincent
- 2 min read
Job Category: Administrative / Office Support
Job Type: Full Time
Job Location: Cayman Islands
Receptionist in the Cayman Islands
We are seeking a warm, organised, detail and patient-focused Receptionist/ Administrator to join our team in our brand new 8,000sqft facility near the airport, representing one of the most modern and smartest healthcare facilities on Island. While this is an administrative role, it is also core to our mission: transforming health and healthcare alike, to deliver an optimal healthspan within a long lifespan, and thus vibrancy to life. You will be the first point of contact for our patients, and your contribution will ensure that every patient experiences a wonderful, smooth, efficient welcome.
We are a team bound by this mission, and so, if being part of a true team that genuinely values people, service, and the patient, this role is a perfect opportunity.
Job Overview & Responsibilities
As a Receptionist, you will be the front line and administrative hub of our clinic, coordinating patient interactions, supporting our healthcare professionals, and ensuring the smooth running of daily operations. This is not just about answering telephones or booking appointments – it’s about creating a welcoming environment that reflects our commitment to optimal health and wellbeing.
Key Responsibilities
- Greet patients warmly and provide a professional, friendly first impression of our clinic.
- Manage incoming calls, emails, and patient enquiries efficiently and courteously.
- Schedule and confirm patient appointments, ensuring optimal use of clinical resources.
- Maintain and update patient records accurately in electronic health record (EHR) systems.
- Coordinate with healthcare professionals to ensure smooth patient flow and clinic operations.
- Assist in the preparation of patient forms, reports, and correspondence.
- Support clinic initiatives, wellness programmes, and community engagement activities.
- Ensure the reception area is welcoming, organised, and reflective of our commitment to patient care.
- Contribute to a positive work environment and deliver service that makes both patients and colleagues feel valued.
Qualifications And/or Experience
- Previous experience in a receptionist or client-facing administrative role, preferably in healthcare.
- Excellent interpersonal and communication skills, including exceptional English
- Organised, detail-oriented, and able to manage multiple tasks efficiently.
- Proficiency with office software and electronic health records (EHR) systems (or similar)
- Unwaveringly professional, approachable, and patient-focused demeanour.
- Ability to handle sensitive and confidential information with discretion.
Position Terms & Conditions
- Competitive salary in the range $3,750 to $4,750 per month depending on experience
- Additional incentive scheme (to be disclosed in personal discussions)
- 100% non-contributory Health Insurance (employee only)
- 50% contributory, 50% non-contributory Pension, based on a capped maximum (mandatory by law)
- 12 Public Holidays per annum
- Annual leave of a minimum of 20 days per annum (disclosed in discussions)
- Flexible working arrangements may be accommodated at our sole discretion
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