Overview
Part-time Office Assistant Jobs in Asheville, NC at ACT Advisors
Updated: 5/2/25
We’re seeking a Part-time Administrative Specialist for our growing local business.
NOTE: You should reside within a 20 mile driving distance of Boxboro, MA.
About Us
Founded in 2005, Information Results Corporation is a local IT Services business. We provide Business Phone Installation and Service, Computer, Internet and Network Support, and Enterprise Software Support.
Why we need YOU
Now in our 21st year, we’ve able to accomplish a lot with a small staff. How? By incorporating a high degree of organization, implementing clear processes, and providing superb customer service.
To grow more though, we need YOU!
We are seeking someone who is interested in staying on board for the long term.
Your strong attention to detail, related experience, and positive attitude will bring great value to our company.
What you’ll be doing
This is a cross-functional role which works on projects related to Marketing, Sales and Customer Support.
There are a variety of related tasks, some of which are outlined below.
Where you’ll work
You will work in our Boxboro office, with the option (once orientation is complete) to work some days from home. All employees will visit the office regularly, about twice a month, to meet with the team.
Hours and schedule
We do need coverage during normal business hours, but we will also be flexible and work out a good schedule that works for everyone. Overall we would be looking at about 12-18 hours per week to start, with more hours possible over time.
Want to learn some new technical skills?
Then we’re the place for you. Training is provided in many areas. This is a great opportunity to work with a technically adept company with a strong commitment to excellence and customer service.
Here are some typical activities you would be working on.
Marketing
Assist in the development and execution of various marketing campaigns to engage customers and promote our services.
Use Canva and/or Photoshop to create visually appealing marketing materials.
Optimize website content and structure for search engines and user experience.
Create blog posts.
Work with team members to produce mailings.
Sales
Identify and research prospective customers (prospects).
Help create a pipeline of prospects.
Help determine which leads are most likely to be a good fit for our or services.
Maintain a mailing list of prospects.
Establish connections and build rapport with prospects.
Customer Support
Answer the incoming customer support line, and make outbound calls to customer contacts
Work with customers via our service desk and by phone to clarify inbound requests
Maintain an inventory of customer hardware and software
Keep our knowledge base up to date
Participate in occasional onsite customer visits
Work on other departmental projects that match your skills/interests
Desired Skills And Demeanor
Basic knowledge of Windows 10 / 11 concepts
Experience with desktop applications such as Outlook and Microsoft 365
Very strong attention to detail and organizational skills
Excellent verbal and written communication skills
Self motivated and a quick learner
Ability to carefully follow detailed procedures, and to document existing procedures
Friendly, considerate, positive and helpful attitude
Patience and skill working with customers and vendors
Experience in these areas would be a plus
Marketing, Sales, blogging or graphic design
Customer support
Website editing
Benefits
Paid time off
Free training provided
On-site fitness center
Important Notes
We’re only considering local candidates who would not be working at a full-time job (while working for us.)
Candidates must be fluent in spoken and written English.
We look forward to reading your cover letter and resume. Candidates who are a strong match will receive immediate consideration.
Please note that a cover letter will be very helpful as we consider which candidates to contact.
Thanks for your interest in Information Results Corporation.
Job Type: Part-time
Pay: $22.50 – $27.50 per hour
Expected hours: 12 – 18 per week
Benefits:
Flexible schedule
Paid time off
Schedule:
No weekends
Work Location: Hybrid remote in Boxborough, MA 01719
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Title: Part-time Office Assistant
Company: ACT Advisors
Location: Asheville, NC
